Inside Sales Representative

About UTEX Industries:

UTEX Industries is a leading manufacturer of engineered sealing solutions serving the oil and gas, industrial, and petrochemical markets. With a legacy of innovation and operational excellence, we take pride in our people, our products, and our purpose. Join a team that values safety, integrity, and continuous improvement. Join the team at UTEX Industries, Inc. and help drive customer satisfaction and business growth in a fast-paced manufacturing environment. We are seeking a motivated and customer-focused Inside Sales Representative to support existing accounts, develop new business opportunities, and coordinate closely with engineering, planning, and production teams to deliver exceptional service.

What You'll Do:

As a Inside Sales Representative your responsibilities will include: Build and maintain strong customer relationships through responsive service and communication Manage house accounts and support customer feedback, complaints, and resolutions Process RFQs, coordinate with Engineering and Planning, and prepare customer quotes Follow up on quotes, RMAs, pricing updates, and customer requests Identify growth opportunities within existing accounts and prospect for new business Maintain customer activity records and provide regular updates to management Conduct customer outreach and support sales growth initiatives Participate in customer-related problem-solving and complaint resolution activities

What We're Looking For:

Required:

High School Diploma or equivalent Associate's Degree, some college coursework, or industrial inside sales experience preferred Strong communication and customer service skills Proficient in Microsoft Word and Excel Ability to manage multiple priorities and meet deadlines Comfortable working independently and as part of a team Professional demeanor with the ability to handle confidential information Minimum 1 years in customer service Proficiency in AutoCAD and working knowledge of AutoLISP Strong knowledge of mold design (rubber/plastic, injection/compression) Familiarity with machining processes and tooling Excellent communication, organizational, and project management skills Experience working across multiple teams and vendors

Work Environment:

You'll work in both manufacturing and office environments, using tools and equipment daily. PPE and steel-toed footwear are required.

Expected Hours of Work:

This is a full-time position, and hours of work and days are Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Why UTEX? We don't just build products — we build careers. Competitive pay Comprehensive health, dental, and vision benefits 401(k) with company match Paid time off and holiday pay Career development and training opportunities A company culture rooted in respect, innovation, and collaboration

Equal Opportunity Employer:

UTEX Industries is an equal employment opportunity employer and shall make all employment-related decisions without regard to race, color, national origin, ancestry, religion, creed, age, sex, sexual orientation, marital status, military or veteran status, and/or any other status or condition protected by applicable federal, state, or local law. Ready to take the next step in your career? Apply today and join a team where your hard work matters.