Broker Support Specialist, Start Health Start Health - 3.2 South Jordan, UT Job Details Full-time 5 hours ago Benefits Wellness program Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Employee assistance program Career development plan Vision insurance 401(k) matching Professional development assistance Life insurance Referral program Qualifications Interpersonal skills Attention to detail Appointment scheduling Insurance sales Life & Health Insurance License Full Job Description Start Health is an independent, individual health coverage program powered by MotivHealth. Our plans are HSA-eligible and built on a cash-pay, reimbursement-based model designed to make healthcare more transparent, affordable, and flexible. The Broker Support Specialist is the operational backbone of Start Health's broker relationships. This role partners closely with internal teams to manage broker onboarding, maintain documentation, coordinate appointments, and ensure licensed brokers have the resources they need to sell and service Start Health products.
HOW YOU'LL MAKE AN IMPACT
- Handle inbound and outbound broker and sales calls
- Manage an assigned broker portfolio; conduct regular check-ins, pipeline reviews, and targeted sales campaigns
- Field inquiries involving enrollment, commissions, policy changes, and claims in partnership with internal teams
- Track broker pipeline and activity in CRM; maintain accurate, timely records
- Verify and monitor active licensure and appointment status
- Ensure all activities comply with state DOI regulations and CMS guidelines
- Support broker CE and license renewal requirements
WHAT YOU BRING
- An active Life, Health, and Accident Producer License or willingness to obtain within 90 days - any costs associated with obtaining licensure will be covered by Start Health
- Proven customer service background — experience in health insurance sales support or broker relations is a plus
- Basic understanding of health insurance products including major medical, ACA marketplace, and/or ancillary lines is not necessary but beneficial
- Strong phone communication skills; professional, clear, and empathetic with brokers and internal stakeholders
- Detail-oriented with strong organizational habits
- Self-starter with a genuine interest in sales and distribution
HOW WE SUPPORT YOU
- 5% annual bonus based on company profitability
- Affordable health, vision, and dental insurance for you and your family
- Company contributes up to $2,300 to Health Savings Account annually
- Wellness program that contributes additional money towards your HSA
- Automatic 3% contribution into retirement plan
- Career development and growth opportunities
- Flexible Time Off & 10 paid holidays per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): Do you have an active Life, Health, and Accident Producer License or are you willing to obtain the license within 90 days ?
Experience:
health insurance sales support or broker relations: 1 year (Preferred) Ability to
Commute:
South Jordan, UT 84095 (Required)
Work Location:
In person