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JE
JGR Equipment Rental and Sales, LLC
Inside Sales and Customer Service Representative
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Scorecard
Based on Virginia data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$74,974 / year median in Virginia
-4% projected decline
Job Description
Job Summary We are seeking a dynamic and motivated Inside Sales and Customer Service Representative to join our energetic team! In this role, you will be the frontline ambassador for our company, engaging with prospective and existing clients through outbound calls, warm calling, and telemarketing efforts. Your passion for technology sales and exceptional communication skills will drive business growth, foster strong customer relationships, and deliver outstanding service. This paid position offers an exciting opportunity to develop your sales expertise while contributing to a vibrant company culture committed to innovation and success. Duties Initiate outbound calls to prospective clients using warm calling techniques to generate new business opportunities Manage inbound inquiries with professionalism, providing detailed product information and tailored solutions Develop and nurture customer relationships through effective communication, ensuring high levels of satisfaction and loyalty Conduct B2B (business-to-business) sales conversations, negotiating terms and closing deals efficiently Utilize CRM (Customer Relationship Management) software such as Salesforce to track leads, update customer records, and manage sales pipelines Collaborate with marketing teams to execute targeted campaigns and follow up on marketing-generated leads Engage in technical sales discussions by understanding client needs and presenting appropriate technology solutions Maintain a thorough understanding of our products/services to effectively communicate value propositions in a fast-paced environment Skills Strong negotiation skills with the ability to close sales confidently and professionally Proven experience in B2B sales, telemarketing, or inside sales roles within technology or related industries Excellent communication skills in English, both verbal and written, with the ability to articulate complex concepts clearly Proficiency in CRM software such as Salesforce or similar platforms for managing customer data and sales activities Knowledge of technical sales processes and business development strategies Ability to conduct outbound calling campaigns with enthusiasm and persistence Customer service orientation with a focus on building long-term client relationships Familiarity with marketing strategies that support inside sales efforts Join us as an Inside Sales and Customer Service Representative where your proactive approach, technical knowledge, and passion for sales will help shape our growth while providing you with valuable career development opportunities!