Inside Sales Representative

Position Summary We are seeking a customer-focused and driven Inside Sales Representative to support our equipment rental business. This role is responsible for managing inbound inquiries, generating rental quotes, coordinating orders, and ensuring an excellent customer experience from initial contact through rental completion. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is comfortable balancing sales support with operational coordination. Key Responsibilities Customer Engagement & Sales Support Respond to inbound calls, emails, and online inquiries regarding equipment rentals Understand customer needs and recommend appropriate rental equipment Generate and follow up on rental quotes to drive sales and close business Order Management & Coordination Process rental orders accurately and efficiently Coordinate equipment availability, delivery, and pickup with operations and logistics teams Ensure all documentation, contracts, and billing information are completed correctly Relationship Building Build and maintain strong relationships with new and existing customers Proactively follow up on open quotes and customer inquiries Support account growth through upselling and cross-selling opportunities Inventory & Availability Support Monitor equipment availability and communicate timelines to customers Partner with yard/warehouse teams to ensure accurate inventory tracking Administrative & System Updates Maintain accurate customer and order information in CRM/ERP systems Track sales activity, pipeline, and key performance metrics Assist with reporting and data entry as needed Collaboration Work closely with outside sales, operations, and service teams to ensure seamless order fulfillment Support team initiatives during peak rental periods Qualifications Education & Experience High school diploma or equivalent required; associate or bachelor's degree preferred 1-3 years of experience in inside sales, customer service, or equipment rental industry preferred Skills & Competencies Strong customer service and communication skills Ability to manage multiple priorities in a fast-paced environment Detail-oriented with strong organizational skills Basic understanding of sales processes and closing techniques Proficiency in Microsoft Office (Excel, Outlook) and CRM/ERP systems Mechanical aptitude or familiarity with equipment rental is a plus Job Type & Location This is a Permanent position based out of Madison, WI. Pay and Benefits The pay range for this position is $50000.00 - $60000.00/yr. Medical, dental, vision, PTO, 401(k) with match, and career growth opportunities Workplace Type This is a fully onsite position in Madison,WI. Application Deadline This position is anticipated to close on Jun 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.