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Steelcon
Inside Sales Representative
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Scorecard
Based on West Virginia data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$74,800 / year median in West Virginia
-1% projected decline
Job Description
Overview Join our dynamic team as an Inside Sales Representative and become a vital driver of our customer engagement and revenue growth! In this energetic role, you'll leverage your excellent communication skills and technical proficiency to connect with clients, understand their needs, and provide tailored solutions. Your multilingual abilities will help us reach a diverse customer base, ensuring everyone receives exceptional service. This paid position offers an exciting opportunity to develop your sales expertise while making a meaningful impact through outstanding client support. Responsibilities Engage with customers via outbound calls to promote products and services, answer inquiries, and build lasting relationships Utilize strong phone etiquette and communication skills to effectively present solutions and address customer needs Manage data entry accurately within CRM systems, ensuring all client information is up-to-date and organized Provide exceptional customer support by resolving issues promptly, demonstrating problem-solving skills, and maintaining a positive attitude Support client services by coordinating follow-ups, processing orders, and assisting with account management tasks Maintain organizational skills to handle high call volumes efficiently while adhering to company protocols Use Microsoft Office tools to prepare reports, document interactions, and analyze sales data for continuous improvement Experience Proven experience in sales, customer support, or call center environments with a focus on outbound calling and client communication Demonstrated ability to handle multiple tasks simultaneously with strong organizational skills and attention to detail Bilingual or multilingual proficiency (including English) highly preferred to serve diverse customer populations Familiarity with Microsoft Office applications such as Word, Excel, and Outlook for daily operations Experience in data entry, cash handling, or technical proficiency related to computer skills is advantageous Excellent written communication skills for clear documentation and correspondence Previous customer service problem-solving experience that showcases your ability to turn challenges into opportunities for satisfaction Embark on a rewarding career where your enthusiasm and expertise will help us deliver outstanding service while growing professionally. We're excited to see how your energy can elevate our team!