LOCATIONS

Onsite in

South Charleston, WV Office Pay:

$17/hr. + commission (Avg additional bonus $400

•$450)

Start:

September 2026 Temp to

Hire Schedule:

Monday

•Friday 8am

•8pm EST Schedule assigned upon completion of 4 week training (Paid Training)

Title:

Retention Sales Representative Key Responsibilities Handle inbound customer calls from consumers and business clients regarding orders, account inquiries, service requests, and issue resolution. Build rapport quickly and establish positive customer relationships through professional and engaging interactions. Identify customer needs, uncover sales opportunities, and confidently recommend additional products or services that create value and improve customer retention. Utilize excellent problem-solving skills to resolve customer concerns promptly and professionally. Obtain and evaluate relevant information needed to research and resolve customer issues. Qualifications Ability to build rapport, uncover customer needs, and identify opportunities to upsell or recommend value-added solutions. Strong customer service skills combined with excellent sales instincts. Ability to confidently recommend solutions that improve customer retention and enhance the overall customer experience. Strong organizational skills and attention to detail in a fast-paced environment. Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously. Work in our South Charleston office five days a week. Aligned experience may e-mail updated resume to (Reference Job Title in e-mail): kehinde.sosina@remx .com