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Sales Representative

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Based on West Virginia data

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What they do

A Sales Representative works as a sales associate in a variety of retail settings or businesses. Provides information to customers and sells merchandise or products. Provides analysis of sales activity to businesses and advises on ways to increase sales.

$62,666 / year median in West Virginia

-8% projected decline

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Job Description

Are you a natural problem-solver who loves turning tough conversations into positive outcomes? Do you thrive in a fast-paced environment where every call is a chance to make an impact? If so, this role is for you. We're looking for motivated, customer-focused Retention Specialists to join our team and help customers stay connected to the products and services they value. Must have 1 year of Sales experience. What You'll Do Engage with customers through inbound and outbound retention calls Promote and retain company products and services Negotiate and process save/service order requests with confidence Deliver exceptional customer service on every call Communicate clearly about fees, policies, and account adjustments Identify customer needs and recommend the best solutions Follow structured call flows to ensure a smooth customer experience Demonstrate strong active listening and problem-solving skills Meet key performance goals including call quality, retention rate, and customer satisfaction
Pay:
$17/hr +
Full Benefits Location:
Onsite in
Augusta, GA Schedule:
Monday-Friday, between 8:00 AM-8:00 PM EST What Makes You a Great Fit You're patient, tactful, and calm under pressure You enjoy helping customers and finding solutions You're motivated by goals and love hitting performance targets You communicate clearly and professionally You're comfortable navigating structured processes and call flow 1 year of sales experience