Phone Sales Representative Supervisor

Phone Sales Representative Supervisor Confidential Fort Lauderdale, FL Job Details Full-time $60,000 - $85,000 a year 4 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Deal closing Objection handling (sales technique) Sales reporting Achieving HIPAA compliance Phone communication Sales analysis Maintaining patient confidentiality HIPAA Sales training Mid-level Sales team management High school diploma or GED Sales data analysis Team development Key Performance Indicators Supervising experience Quality assurance Sales coaching Mentoring Organizational skills Patient interaction Achieving sales targets Telemarketing Healthcare industry sales team management Escalation handling Leadership 2 years Communication skills Time management Client interaction via phone calls

Full Job Description About Us:

We are a trusted provider of medical treatments specializing in men's sexual health, with a strong reputation for patient care and proven results. We pride ourselves on offering professional, confidential, and results-driven services to help men improve their quality of life.

Position Summary:

The Phone Sales Representative Supervisor will oversee and lead a team of inside sales representatives who engage with prospective and existing patients by phone. This role is responsible for driving sales performance, coaching team members, and ensuring high-quality patient interactions in the promotion and sale of medications and treatments. The Supervisor will play a key role in meeting revenue goals, maintaining compliance with healthcare regulations, and supporting a positive, professional sales culture. Expected yearly earnings is 60K to 85K+; which includes a base salary + sales commissions and bonuses. In addition to a competitive salary, uncapped bonus potential.

Key Responsibilities:

Supervise, train, and mentor a team of phone sales representatives. Make outbound sales calls to current and former patients regarding men's sexual health medications and treatments. Monitor daily performance metrics, call activity, close rates, and per-patient averages. Ensure sales representatives effectively communicate treatment benefits, options, and pricing to patients. Support team members in overcoming patient objections and closing sales. Maintain a patient-centered approach, ensuring professionalism, confidentiality, and compliance at all times. Track sales data, prepare reports, and analyze trends to identify opportunities for improvement. Ensure all sales interactions follow HIPAA and healthcare compliance guidelines. Monitor calls for quality assurance and adherence to company standards. Address patient concerns and escalate issues when necessary.

Qualifications/Skills:

High school diploma. 2+ years of experience in phone-based sales. Previous supervisory or team lead experience strongly preferred. Strong communication, leadership, and motivational skills. Ability to coach and motivate a team to reach their full potential. Strong problem-solving skills and ability to handle customer complaints. Strong time management and organizational skills. Proven track record of meeting or exceeding sales goals. Ability to manage sensitive patient information with professionalism and confidentiality. The work environment is in an office/contact center.

What We Offer:

Competitive base salary plus performance-based incentives. Benefits - health, dental, and vision insurance, paid time off, sick time, holiday benefits. Comprehensive training in men's sexual health treatments. Supportive and professional work environment.

Job Type:

Full-time Pay:

$60,000.00 - $85,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Phone Sales/Supervisor:

3 years (Preferred) Ability to

Commute:

Fort Lauderdale, FL 33309 (Preferred)

Work Location:

In person