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Orlando Preeminent

Customer Engagement Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Inbound Sales Specialist

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What they do

An Inbound Sales Specialist manages high volume of phone calls and provides response to all maintaining high quality of services and performance standards. Facilitates sales of all services according to company and client requirement. Coordinates with customers and avoid any discontinuation from his or her end.

$97,296 / year median in Florida

-9% projected decline

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Job Description

We are a is a leading sales firm in Orlando, specializing in the telecommunications industry. We partner with Fortune 500 companies, such as AT&T, to provide our customers with the best products and services available to them. As a part of our expansion, we are looking for a motivated and energetic individual to join our customer service and sales team as an Customer Engagement Representative. The Customer Engagement Representative is ideal for someone who thrives in a fast-paced environment and loves working with people. When you join our sales team as a Customer Engagement Representative, you will be the main point of contact for our customers. Your responsibility will be building lasting relationships with customers, generating new sales leads, and ensuring complete customer satisfaction. The Customer Engagement Representative offers complete training and mentorship to ensure your success in the role and advancement within the company. Responsibilities of the
Customer Engagement Representative:
Meet with current and potential customers within an assigned territory, to promote products and services that meet their individual needs, assisting throughout the sales process Develop and maintain long-lasting relationships with customers by actively listening and offering top-tier customer service Consistently able to meet and exceed sales goals set for the Customer Engagement Representatives Address customers' inquiries and concerns with professionalism, and offer personalized solutions, ensuring their satisfaction Work directly with the sales team and other Customer Engagement Representatives to ensure a seamless customer enrollment process, refine sales strategies, and build customer loyalty Keep detailed records of all sales transactions and customer interactions to monitor the company's growth Stay up to date on all products, promotions, and services to effectively assist customers in the best solutions for their needs Qualifications of the
Customer Engagement Representative:
Experience in sales, customer service, or a related field is preferred Self-motivated and goal-oriented individual Strong communication and interpersonal skills Ability to meet goals individually and as part of a team Ability to work Monday-Saturday and evenings as needed If you are interested in our Customer Engagement Representative position and want to be a part of a team that values your success, apply today!
Pay:
$52,000.00 - $62,000.00 per year
Work Location:
In person