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Tally Management Group, Inc.
Residential Enrollment Associate
Career Insights for Inbound Sales Specialist
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Based on Florida data
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What they do
An Inbound Sales Specialist manages high volume of phone calls and provides response to all maintaining high quality of services and performance standards. Facilitates sales of all services according to company and client requirement. Coordinates with customers and avoid any discontinuation from his or her end.
$97,296 / year median in Florida
-9% projected decline
Job Description
Some people ignore bad internet. Others help solve it. Tally Management Group, a winning sales and marketing firm, is seeking a Residential Enrollment Associate to bring AT&T Fiber to Tallahassee and leave the competition behind. The Residential Enrollment Associate's sales focus will be on engaging with customers in person to demonstrate how AT&T Fiber delivers speeds that other providers can't match. As a Residential Enrollment Associate, you'll receive hands-on training in customer engagement, enrollment procedures, and sales techniques while helping customers explore the speed, reliability, and value of AT&T Fiber. The Residential Enrollment Associate contributes to a sales-focused environment where every interaction creates an opportunity to connect customers with better internet solutions and develop as a Residential Enrollment Associate. Responsibilities of the Residential Enrollment Associate Initiate in-person sales conversations with customers to uncover internet challenges and present AT&T Fiber as the solution for speed and reliability. Showcase Fiber's ability to deliver consistent gigabit speeds in person, supporting simultaneous streaming, video conferencing, and gaming without interruptions or lag. Provide recommendations that align with usage patterns, considering device count, streaming habits, and budget, to ensure the right plan fits. Simplify enrollment by offering step-by-step guidance on plan selection, installation scheduling, and account setup, making the process transparent. Highlight promotional offers and bundled services as sales opportunities to encourage sign-ups and maximize customer value. Maintain professionalism while adapting communication style to diverse audiences, from tech-savvy households to customers hesitant about new technology. Support customer acquisition efforts while growing professionally as a Residential Enrollment Associate. Qualifications of the Residential Enrollment Associate A high school diploma or equivalent is preferred. Exhibit passion for sales and enrollment, with a willingness to learn and grow in the role. Communicates AT&T Fiber's everyday benefits in simple, customer-friendly language. Upholds integrity in every sales recommendation to build customer trust. Commits to advancing AT&T Fiber sales and enrollment goals through consistent performance. Comfortable building rapport with homeowners through face-to-face conversations. Able to explain products and services in a clear, customer-friendly manner. Interested in developing professional communication and sales skills. Thrives in an environment where performance, consistency, and customer experience matter. Eager to learn the enrollment process and contribute to team goals.