Insurance Advisor

Insurance Advisor 2.7 2.7 out of 5 stars 100 North Rivian Motorway, Normal, IL 61761 Full-time Rivian 587 reviews Full-time As an Insurance Advisor, you are a senior frontline representative of the Rivian Agency. You serve as a subject matter expert, managing high-volume inbound sales while navigating the most complex insurance profiles in our book. You aren't just a salesperson; you are a high-level consultant capable of solving difficult challenges that come with high-net-worth clients and complex multi-state requirements. You will work on the core sales team alongside our Associate Advisors and CSRs. While the daily mission is the same—closing sales and educating owners—you bring a depth of technical knowledge and industry tenure that allows you to act as a "north star" for the team, ensuring our most complex customers receive world-class protection.

Senior Sales Execution:

Lead the charge in converting high-intent inbound inquiries into active P&C policies, consistently exceeding high-level sales targets and setting the bar for the rest of the team.

Complex Case Management:

Serve as the go-to expert for "corner case" scenarios, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.

Subject Matter Expertise:

Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.

Consultative Advocacy:

Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.

Process Leadership:

Propose and help implement innovative solutions to improve the digital and manual agency processes, constantly searching for ways to increase efficiency.

Operational Quality:

Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian's premium brand reputation.

Customer Ambassadorship:

Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.

Experience:

5+ years of demonstrated sales experience in P&C insurance (Personal Lines).

Licensing:

Active resident P&C insurance license is required. Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.

Technical Mastery:

Deep knowledge of P&C products, underwriting guidelines across multiple carriers, and the ability to solve complex policy riddles on the fly.

Sales Prowess:

A self-starter with a "closer" mentality and a proven track record in high-volume sales organizations. No cold calling is required; you focus on closing high-intent leads.

Composure:

The ability to remain calm and consultative under pressure in a high-velocity, high-growth environment.

Active Listening:

Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.

Education:

BA/BS in Business, Communications, or equivalent professional experience.

Flexibility:

Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission.