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Job Description
at Rivian Automotive, LLC in Normal, Illinois, United States Job Description About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As an Insurance Advisor, you are a senior frontline representative of the Rivian Agency. You serve as a subject matter expert, managing high-volume inbound sales while navigating the most complex insurance profiles in our book. You aren't just a salesperson; you are a high-level consultant capable of solving difficult challenges that come with high-net-worth clients and complex multi-state requirements. You will work on the core sales team alongside our Associate Advisors and CSRs. While the daily mission is the same-closing sales and educating owners-you bring a depth of technical knowledge and industry tenure that allows you to act as a "north star" for the team, ensuring our most complex customers receive world-class protection. This role is required to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission
Responsibilities Senior Sales Execution:
Lead the charge in converting high-intent inbound inquiries into active P&C policies, consistently exceeding high-level sales targets and setting the bar for the rest of the team.
Complex Case Management:
Serve as the go-to expert for "corner case" scenarios, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.
Subject Matter Expertise:
Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.
Consultative Advocacy:
Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.
Process Leadership:
Propose and help implement innovative solutions to improve the digital and manual agency processes, constantly searching for ways to increase efficiency.
Operational Quality:
Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian's premium brand reputation.
Customer Ambassadorship:
Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.
Qualifications Experience:
5+ years of demonstrated sales experience in P&C insurance (Personal Lines).
Licensing:
Active resident P&C insurance license is required. Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.
Technical Mastery:
Deep knowledge of P&C products, underwriting guidelines across multiple carriers, and the ability to solve complex policy riddles on the fly.
Sales Prowess:
A self-starter with a "closer" mentality and a proven track record in high-volume sales organizations. No cold calling is required; you focus on closing high-intent leads.
Composure:
The ability to remain calm and consultative under pressure in a high-velocity, high-growth environment.
Active Listening:
Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.
Education:
BA/BS in Business, Communications, or equivalent professional experience.
Flexibility:
Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission. Pay Disclosure The salary range for this role is USD $79,700 - $99,600 for Illinois and Georgia based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of... For full info follow application link. Equal Opportnity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com. To view full details and how to apply, please login or create a Job Seeker account
