2020 Oregon St and 920 Heinz Ave Reports to Reports to HABA Supervisor Purpose To keep the HABA (Health & Beauty) department fully and attractively stocked, regularly inventory select vendors, provide prompt, friendly, courteous customer service and maintain a presence in the department at all times. Responsibilities Monitor all bulk herbs and beauty care items. Fill or replace them as outlined by HABA Supervisor as needed. Stock displays fully without overcrowding and face items on shelves. Rotate older stock to front, making space for new stock or short coded items. Pull and record damaged products and returns following established procedures. Record items damaged in the aisle on a Loss Log. Inform HABA Supervisor of mislabeled products or missing/inaccurate shelf tags or sales signs and fill out the appropriate tag request form for the Point of Sale department. Notify management of out-of-stocks and perform inventories when necessary. Participate in quarterly inventory. Receive and process all orders, notifying HABA Supervisor of all discrepancies (i.e. damaged or shorted items) and recording them as set forth by HABA Buyer. Get credit from suppliers where applicable for returned or low-quality product. Keep shelves, coolers, bulk herbs and bulk beauty care items in clean, orderly condition. Remove packing materials to recycling and bale all cardboard to keep the aisle free of debris. Stock and maintain displays fully to give feeling of abundance. Assist customers with product questions, in prompt, friendly, courteous manner, referring them to other staff when necessary. Offer suggestions for purchases and ways to use products. Assist customers in finding and/or using reference materials and product samples. Assist customers with special order requests in prompt, friendly and courteous manner. Report customer suggestions, comments and complaints to HABA Supervisor. Stay in the HABA aisle at all times in order to assist customers and deter theft. Notify HABA Supervisor or Loss Prevention Personnel when you will be absent from the aisle. Follow security procedures. Alert management or Loss Prevention of potential shoplifters, disorderly customers, and other emergencies. Attend and participate in staff product trainings and department meetings. Knowledge & Skills Experience serving the public preferred. Familiarity with natural foods and nutritional supplements. Enthusiasm and motivation for learning and updating product knowledge Excellent communication skills. Ability to handle multiple demands. Accuracy, attention to detail. Ability to understand written and spoken English. Basic Math skills Education & Training High School Diploma or GED preferred. Licenses & Certifications Other Ability to lift 50 lbs. Ability to stand for extended periods of time. Pay Range $19.61 - $29.50 per hour Benefits All positions recieve an employee discount Full Time positions are also eligible for; 401(k) Dental insurance Health insurance Vision insurance