Bilingual Commercial Insurance Producer Assistant Western Merchants Insurance Services Inc. Diamond Bar, CA Job Details Full-time $55,000 - $70,000 a year 3 days ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Bilingual Mandarin Business Management Phone answering Economics Microsoft Excel Phone communication Microsoft Office Finance Property & Casualty License Bachelor's degree Productivity software Accounting Full Job Description Western Merchants Insurance Services Inc in Diamond Bar, CA is a specialized local brokerage serving the Commercial and Transportation sectors. We help businesses and trucking fleets navigate their insurance needs with expert advice and dedicated service. We are currently looking for a motivated Insurance Assistant to join our office team. This is a full-time, in-office position designed for someone who is organized and eager to learn. You will be the "engine" of our documentation process, ensuring that everything from policy orders to underwriting requirements is handled with precision.

Your Day-to-Day:

Document Control:

Order, track, and perform detailed reviews of insurance documents, policies, and endorsements.

Communication:

Coordinate with clients (the insured) and underwriters to collect and verify supporting documents.

Administration:

Manage insurance filings and ensure all client files are up-to-date and compliant.

Workflow Support:

Provide professional administrative support and assist brokers in the daily management of high-value commercial accounts. Requirements Bilingual-Mandarin is preferred. Proficiency in Microsoft Office (Word/Excel) and a quick learner of agency management systems. College degree is required (Open to all majors; Risk Management, Finance or Business is a plus). New graduates are welcome! 1-2 years of insurance experience is a plus. Eager to learn new concepts and further professional development. Attention to details and a "can-do" attitude. You are comfortable picking up the phone and sending professional emails Active P&C License is a plus, but we are willing to train and support the right candidate in getting licensed.

Job Type:

Full-time Pay:

$55,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Education:

Bachelor's (Required)

License/Certification:

Property & Casualty License (Preferred)

Work Location:

In person