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7-Eleven

Cashier/Customer Service Associate/Stocker

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Job Description

Cashier/Customer Service Associate/Stocker 7-Eleven - 3.4 Springfield, VA Job Details Full-time $16 - $17 an hour 13 hours ago Qualifications Retail sales transactions Cash register operations POS systems Full Job Description Job Summary Join our dynamic retail team as a Cashier/Customer Service Associate/Stocker, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this multifaceted role, you will handle retail sales transactions with precision, provide exceptional customer service, assist with stocking and merchandising products, and support store operations to ensure a smooth and efficient environment. Your proactive approach and positive attitude will help drive sales, foster customer loyalty, and maintain an organized store that customers love to visit. Duties Operate the cash register accurately, handling cash, credit card transactions, and balancing the cash drawer at the end of each shift. Provide friendly and professional customer service by greeting shoppers, answering questions, and assisting with product inquiries or demos. Upsell products and promote store specials to enhance the shopping experience and increase sales. Stock shelves efficiently, ensuring products are well-organized, properly priced, and replenished regularly to maintain an attractive store presentation. Assist with merchandising efforts by setting up displays, arranging products for maximum visibility, and following planograms. Maintain excellent phone etiquette when answering inquiries or providing information to customers over the phone. Support product demos when applicable to educate customers about features and benefits of new or popular items. Collaborate with team members and supervisors to ensure store standards are met and operational goals are achieved. Use retail math skills for inventory management, sales tracking, and ensuring accurate cash handling procedures. Qualifications Previous experience in retail sales or cashiering is preferred; supervisory experience is a plus. Strong communication skills in both English and bilingual abilities are highly valued to serve diverse customers effectively. Familiarity with POS (Point of Sale) systems, cash register operations, and retail transactions is essential. Ability to perform basic math accurately for cash handling, sales calculations, and inventory counts. Knowledge of retail store product knowledge, merchandising techniques, and stock management is advantageous. Excellent customer service skills with a friendly demeanor and professional phone etiquette. Ability to stand for extended periods, lift merchandise safely, and work flexible hours including weekends or evenings as needed. Demonstrated ability to upsell products and engage customers through product demos or personalized assistance. Join us in creating a vibrant shopping environment where every customer leaves satisfied! We're committed to supporting your growth through ongoing training opportunities while fostering a positive team atmosphere focused on excellence in retail service.
Pay:
$16.00 - $17.00 per hour
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance