Replenishment Lead, 100% Onsite

Replenishment Lead, 100% Onsite 3.2 3.2 out of 5 stars 1001 Shuksan Way, Everett, WA 98203 Full-time US Foods, Inc. 4,969 reviews Full-time This role will be onsite 5 days a week (Monday - Friday) and will work out of Everett, WA or Fife, WA.

ESSENTIAL RESPONSIBILITIES

Daily replenishment duties and KPI monitoring: Work with Area Buyers and Replenishment Assistants to ensure key Replenishment functions are being fulfilled Monitors inbound product for quality levels and investigates any product concerns and product returned from customer due to quality concerns. Manages and executes at the direction of Category Management, the removal of slow, dead, excess and obsolete inventory. Assists and follows up on inventory management concerns including spoilage, alert date product and suspense inventory with Category Management. Through Replenishment Assistant, manages the Credit Debit Memo Request process, drop ship billings. Tracks key service performance indicators for a Market including the following: Customer Service Level Inventory Loss Minimization Days Inventory on Hand (DIOH) Customer Order Fill Rates Excess and Obsolete Inventory Reserve (shared) Managed Cases/Freight Income Inbound Cases/Pallet Slow and Dead Inventory (Shared) Special Order Response Time, movement to Direct Market staff coordination: Drive process consistency and build strong relationships with cross functional partners overseeing the market Works directly with the VP Sales and VP Operations to ensure the market delivers on customer commitments. At times, negotiate with and/or strongly influence the VP Sales and VP Operations on alternative, creative means to meet a customer commitment. Ensures line of open communication between the cross-functional partners and Replenishment Assistant regarding business updates and Market initiatives along with all demand change information Participates in regular market status calls to identify & remedy service issues, spoilage risks, etc. Area Buyer support & coordination: Support the Area buying team with routine buying support tasks

Report Reviews :

Own the reviews of certain reports (e.g., Unusual Demand, BIT, Inventory Rebalance Process, ICC/LCR pricing, etc.) and raise issues to buyers/leadership as necessary Logistics and Costing tasks : Accept PO blueprints, Manage Monthly Freight Rates (LFRM Portal), check Arrowstream non-compliant orders, and investigate/resolve costing issues (CASIS) Provide buying coverage: Fill in buying gaps as needed and cover for temporarily unavailable buyer bandwidth Team leadership & continuous improvement: Manage a team of Replenishment Assistants and drive continuous improvement within the team.

Specifically providing:

Subject matter expertise: Assume SME role in supply chain processes and market intelligence to help incorporate local market intelligence to improve efficiency and service Continuous improvement: Share current challenges, operational learnings, and opportunities with the Area Replenishment staff to improve standard processes Clear communication channels: Ensure smooth coordination and information flow between Replenishment Assistants and Area Buyers Culture building: Build a strong culture of customer service orientation, collaboration, performance, and continuous improvement within the team

Coaching:

Provide adequate coaching and process guidance to the team; when needed, work closely with Area Replenishment leadership to develop the required capabilities within the team

Feedback:

Provide regular 1x1 feedback to the team based on cross-functional inputs and individual performance

SUPERVISION

: Directly reports to an Area Director, Replenishment

RELATIONSHIPS

This role sits within the Replenishment function, and is part of a dedicated Area Replenishment Operations team which must coordinate with Area Buyers and cross-functional personnel

Area Buyers:

The role directly supports Area Buyers to ensure key Replenishment commitments are properly met

Area Replenishment Leaders and Peers:

Interact with the Area Director, Replenishment on a frequent basis. Extensively interact with peers within other Area markets and provide support when needed Additional functions to work closely with:

Category Management:

inventory coordination, including E&O escalation

Finance & Operations:

inventory targets and service level goals

Logistics:

OTD issues, product inspections

WORK ENVIRONMENT

Onsite - 100% Onsite (Segment)

MINIMUM QUALIFICATIONS 5

years of purchasing work experience required; proven experience of influencing people / management Extensive food service knowledge and supply chain experience. Proficient with various Desktop software (e.g., Excel, MS Word, PowerPoint). Strong interpersonal skills and ability to collaborate cross-functionally and draw linkages to business High attention to detail, strong customer orientation, and fact-based decision making

EDUCATION

Bachelor's degree in business, operations, or supply chain management, or equivalent food service industry work experience required.

PREFERRED QUALIFICATIONS

Food service purchasing and management experience Possess a high degree of diplomacy, tact, tenacity and persistence to deal effectively with other stakeholders Proficiency in data analysis & visualization tools (i.e., Excel, Sigma, Tableau, PowerBI, etc.) This role will also receive annual incentive plan bonus. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.