A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley Position Overview:
Job Profile Summary Assists in providing ticket resolution, analysis, configurations, coordination, testing, and installation of technological equipment and mobile device based hardware, software, peripherals, local area networks (LANs), and other related end user devices equipment. May assist with informal training of computer and mobile device users. Assists in the maintenance of asset control and adherence to departmental and system policy directives while maintaining the highest level of data security.
Job Description :
EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma. Associate's in Computer Science, Information Technology, or related field
SKILLS AND KNOWLEDGE
Basic knowledge in Microsoft Windows and Apple OS/IOS operating systems. Basic knowledge of active directory and associated file systems. Basic knowledge of network topologies. Basic knowledge of quality control methods, understanding of problem identification, and resolution analysis. Technical knowledge of installing, upgrading, and maintaining end user devices in a large corporate environment and basic network troubleshooting. Basic knowledge of ITIL Foundations concepts. Adept in time management within provided guidelines. Ability to analyze information, problems, situations, practices, or procedures to identify relevant concerns and factors, including the ability to validate and submit knowledge base updates and additions. Functional understanding of project management concepts. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
Job Shift:
Days Schedule:
Full Time Shift Hours:
8 Days of the
Week:
Monday -
Friday Weekend Requirements:
Occasionally Benefits:
Yes Unions:
No Position Status:
Non-Exempt Weekly Hours:
40
Employee Status:
Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.36 to $46.93 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
