Technical Campaign Associate Naperville, IL 60566 $32

•$35 an hour

•

Contract, Full-time Technical Campaign Associate Location:

Woodridge, IL (Onsite)

Hours:

Monday-Friday, 7:00 AM

•4:00 PM 1 year US Citizen or Green Card $32-35/hr Position Summary The Campaign Associate serves as a key contributor in campaign administration, data management, and operational reporting. This position will support cross-functional teams by ensuring accurate communication of repair procedures, maintaining critical business systems, and driving data integrity across service and engineering operations. Key Responsibilities Translate complex engineering concepts and corrective actions into practical, user-friendly instructions and visual content. Create, review, and maintain service communications, repair procedures, process documentation, and related technical publications. Collaborate closely with Engineering, Quality, Manufacturing, Supplier Management, and Service Operations teams to support issue resolution and campaign execution. Ensure technical documentation remains aligned with product improvements, engineering releases, and lifecycle management requirements. Maintain and update operational dashboards, reports, and key performance metrics used for business decision-making. Support campaign administration activities, including record maintenance, validation, tracking, and program execution across multiple systems. Manage asset tracking, inventory records, and supporting documentation for engineering and service-related activities. Identify, audit, and deactivate expired campaigns, programs, or records to maintain system accuracy and compliance. Conduct data validation and quality reviews to ensure reporting accuracy and consistency across business platforms. Assist with field investigations by gathering, organizing, and analyzing information from multiple stakeholders and systems. Support continuous improvement initiatives designed to increase operational efficiency, improve data quality, and enhance customer experience. Participate in special projects, process improvement activities, and business initiatives as assigned. Required Qualifications Bachelor's or Associate's degree or Certification in Engineering Technology, Technical Communications, Business, Automotive Technology. OR 2 years related field, or equivalent work experience. Additional Requirements Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and SharePoint Excellent analytical and organizational skills with strong attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong verbal and written communication skills. Preferred Qualifications Technical writing and documentation management skills. Experience with service methods, diagnostics, vehicle repair processes, or workshop operations. Understanding of vehicle systems, automotive technologies, or similar complex products. Experience supporting technical publications, engineering documentation, or service communications. Experience working within cross-functional engineering, manufacturing, or service organizations. Familiarity with campaign management, field actions, warranty administration, or quality improvement processes. Experience maintaining dashboards, reporting systems, or business intelligence tools. Strong problem-solving skills with the ability to identify practical and effective solutions. Ability to work independently while collaborating effectively across multiple business functions. #IND1

Pay:

$32.00

•$35.00 per hour Expected hours: 40.0

•42.0 per week

Benefits:

401(k)

Work Location:

In person