iPad Deployment Technician

• 3.7 Pineville, KY 40977 $34 - $45 an hour - Contract Apply with Indeed i

Pad Refresh Support Technician Duration:

6 mo (1040hrs) + possibility to extend Ideal start date:

Asap Location:

Pineville, Kentucky A global professional services company is looking for a iPad Deployment Technician. This role is part of the company's Strategic Resourcing services and is a contract role. The candidate will be supporting a customer and will be employed by one of the company's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Want to work with highly motivated individuals on high-performance teams? What will you be doing?

Position Overview:

A global professional services company is seeking one customer-focused iPad Refresh Support Technician to guide users step by step through enterprise iPad setup and refresh appointments in Pineville, Kentucky. This is a six-month contract assignment anticipated to begin ASAP. The technician will provide patient, one-on-one assistance to users with varying levels of technical experience and will work alongside experienced end-user computing staff using established work instructions.

Responsibilities:

Guide users step by step through scheduled enterprise iPad setup and refresh appointments. Assist with device enrollment, Wi-Fi connectivity, and managed-device setup. Support Microsoft Company Portal, multifactor authentication (MFA), and Microsoft Authenticator configuration. Install and validate required business applications, user logins, and device access. Assist users with home-screen configuration required for business use. Troubleshoot basic connectivity, authentication, application, and device-management issues. Follow detailed checklists and accurately document completed work, exceptions, and escalations. Provide professional, patient, one-on-one support to users with varying levels of technical experience.

Qualifications:

Strong working knowledge of Apple iPads and iOS/iPadOS. Experience supporting multifactor authentication (MFA), Microsoft Authenticator, Microsoft Company Portal, and managed devices. Ability to install, configure, and validate business applications. Strong troubleshooting skills involving connectivity, authentication, and device-management issues. Ability to follow a detailed checklist and accurately document completed work or escalations. Professional, patient, and comfortable providing one-on-one user support. Ability to work onsite in Pineville, Kentucky for the duration of the assignment.

Preferred:

Experience with enterprise mobile device management.

Tools and Technologies:

Apple iPad and iOS/iPadOS Microsoft Company Portal Microsoft Authenticator and multifactor authentication (MFA) Enterprise mobile device management tools Wi-Fi and managed-device enrollment tools Business application installation and validation tools

Pay:

$34.00 - $45.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person