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UO
University of Texas at Dallas
Media Technology Specialist II
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What they do
A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.
$102,427 / year median in Texas
-12% projected decline
Job Description
Media Technology Specialist II University of Texas at Dallas $43,000.00 (DOQ) remote work United States, Texas, Richardson Aug 17, 2026 Posting Details Posting Details Posting Number S07198P
Position Title Media Technology Specialist II
Functional Title Media Technology Specialist II
Department Educational Technology Services
Salary Range $43,000.00 (DOQ)
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary) Posting Open Date 08/17/2026
Posting Close Date Open Until Filled Yes
Desired Start Date 09/01/2026
Job Summary This position supports the preparation, setup, operation, maintenance, troubleshooting, and continued advancement of the university's immersive projection classroom and its Pixera-based visualization environment. Working closely with the lead technician assigned to the immersive classroom, this position assists with classroom operations, preventative maintenance, technical support, and instructional activities while developing expertise in immersive visualization technologies and advanced audiovisual systems. The position assists in diagnosing and resolving technical issues, performs preventative maintenance, and helps ensure the reliable operation of the immersive classroom while supporting courses utilizing the immersive projection system. Working collaboratively with faculty, staff, and the lead technician assigned to the immersive classroom, this position provides technical support, production assistance, and classroom operational support while gaining experience with the design, implementation, and delivery of immersive instructional technologies. Under direct to general supervision provide faculty, staff and students with technical assistance, support, and policy and procedure orientation on media equipment capabilities and operations. Minimum Education and Experience High school graduate or equivalent. A minimum of one year of experience in media technology service, preferably in an education environment. Preferred Education and Experience
- Demonstrated aptitude and willingness to learn new software applications, media server technologies, and emerging audiovisual systems.
- Experience with Pixera media server software is preferred.
- Experience with comparable professional media server platforms (such as Disguise, Watchout, Resolume, Hippotizer, Ventuz, or similar immersive display systems).
- Experience supporting advanced projection, immersive visualization, or classroom audiovisual systems.
- Experience supporting instructional technology or higher education audiovisual environments is preferred.
- Configure, operate, troubleshoot, and maintain Pixera media server software and associated projection, playback, control, and visualization systems.
- Diagnose and resolve software, hardware, networking, and system integration issues involving immersive multi-projection environments.
- Perform software updates, equipment testing, preventative maintenance, and system calibration under established procedures.
- Work closely with the lead technician to maintain the daily operation and reliability of the immersive projection classroom.
- Support faculty utilizing Pixera and immersive visualization technologies by assisting with classroom operation and the implementation of instructional content.
- Provide technical assistance and user instruction to faculty, staff, and students on the operation of multimedia equipment, Pixera software, and immersive classroom technologies.
- Follow established operational procedures while assisting in maintaining technical documentation and preventative maintenance records.
- Install, configure, update, and maintain operating systems, software applications, and media server software supporting classroom and immersive visualization technologies.
- Assist in evaluating and implementing new software features, workflows, and emerging technologies that enhance the immersive teaching and learning environment.
- Communicate professionally with faculty, staff, students, vendors, and other university departments regarding technical support, classroom operations, and project activities.
- Set up and provide technical support for university events as assigned.
- Develop proficiency with Pixera media server software and immersive classroom technologies through hands-on operation, training, and collaboration with the lead technician and Media Services staff.
- Participate in ongoing professional development in Pixera, Crestron, Dante, projection systems, media servers, audiovisual networking, and emerging classroom technologies. Physical Demands and Working Conditions
- Ability to stand, walk, push or pull equipment on carts weighing up to 70 lbs.
- Must be able to bend, stoop, reach, climb ladders, and replace equipment at ceiling level.
- Able to work evenings, weekends, or other hours as required.
- Remote work is not available for this position.