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Technical Sales Representative

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Starsprings USA, INC

Ridgeway, VA (In Person)

$73,000 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Position Overview We are seeking a Technical Sales Representative with a strong solution‑selling mindset to drive growth in our pocket spring systems business. This role focuses on selling engineered spring solutions to mattress producers and the general furniture market, working closely with customers to understand their technical requirements and translating them into value‑added solutions. The ideal candidate will own the entire sales process, from prospecting through commercial negotiation and post‑sale support, and will act as the primary interface between the customer and internal technical, operations, and product teams. Key Responsibilities Sales & Business Development Identify, develop, and manage new and existing customer accounts within the mattress and furniture markets. Drive solution‑based sales of pocket spring systems, emphasizing performance, customization, cost optimization, and manufacturability. Develop annual sales plans, forecasts, and account strategies to meet or exceed revenue and margin targets. Monitor market trends, competitor activity, and customer needs to identify new opportunities. Technical Solution Selling Engage with customer engineering, sourcing, and product development teams to understand application requirements. Recommend appropriate pocket spring designs, configurations, and materials based on customer specifications and end‑use performance. Support product trials, sampling, prototyping, and technical validations. Serve as the technical voice of the customer within the organization. Account & Relationship Management Build long‑term partnerships with key decision‑makers at multiple levels. Lead pricing discussions, contract negotiations, and commercial agreements. Ensure smooth handoff from sales to operations and maintain customer satisfaction post‑sale. Resolve technical or commercial issues in collaboration with internal teams. Collaboration & Reporting Work closely with engineering, quality, manufacturing, and supply chain teams to deliver optimal customer solutions. Maintain accurate CRM records, sales pipelines, and forecasts. Provide regular reporting on sales performance, opportunities, and market insights. Qualifications & Experience Required Minimum of high school diploma/GED (College degree preferred) Proven experience with solution selling and managing complex sales processes. Strong understanding of manufacturing environments and customer technical requirements. Valid drivers license and be legally authorized to work in the United States Ability to travel regularly to customer sites and industry events. Excellent communication, negotiation, and presentation skills. Ability to travel domestically and internationally (25-50%) Preferred 3+ years of experience in technical or B2B sales, ideally within mattress components, furniture components, or engineered materials. Experience with pocket springs, innersprings, foam, or comfort systems. Background in engineering, materials science, industrial technology, or related field. Familiarity with mattress and upholstered furniture manufacturing processes. Experience selling customizable or engineered‑to‑order products. Key Competencies Consultative selling and problem solving Technical aptitude and curiosity Customer‑centric mindset Commercial acumen Self‑direction and ownership Cross‑functional collaboration What We Offer Competitive base salary plus performance‑based incentives Company vehicle or travel reimbursement (as applicable) Comprehensive benefits package (medical, dental, vision, STD/LTD, life insurance) 20 days PTO package on top of 10 paid holidays Opportunity to work with innovative, customizable comfort solutions High level of autonomy and impact in a growing market Join us as a Technical Sales Representative and become a key driver in connecting innovative technology solutions with real-world applications! Your expertise will empower clients while advancing your career in a vibrant, growth-oriented environment.
Pay:
$63,000.00 - $83,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Technical or B2B sales: 3 years (Required) Ability to
Commute:
Ridgeway, VA 24148 (Preferred) Willingness to travel: 25% (Preferred)
Work Location:
In person

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