Telemarketing and Inside Sales Representative

Telemarketing and Inside Sales Representative

LOFTY INC.

Phoenix, AZ Job Details Full-time $6,600 - $7,800 a year 1 day ago Qualifications Deal closing Managing customer accounts Phone communication Lead generation English Mid-level Cross-selling Salesforce Cloud SEO Prospecting Time-based sales targets CRM system proficiency Conducting sales calls Customer acquisition Client interaction via phone calls

Full Job Description Description:

About the role We are building a high-performance sales team in the Philippines to serve both existing clients and new prospects. You will handle inbound calls from current clients to upsell and grow their accounts, while also running outbound cold calling and warm calling campaigns to acquire new clients for our digital marketing products. High-value opportunities you identify will be handed off to our Phoenix, Arizona-based DMA (Digital Marketing Analyst) closing team. What you'll do Inbound, existing clients: Answer inbound calls and respond to inquiries from clients sourced through the marketplace to sell them. Identify and present upsell and upgrade opportunities on every client interaction Sell add-on services including SEO, listings ads, and adds on Sell lead generation website packages to clients not yet on the product Outbound, existing clients and new prospect acquisition: Make a minimum of 100 outbound dials per day to both existing clients and prospective new clients Pitch and close lead generation websites and digital marketing add-on packages Qualify high-value prospects and schedule discovery calls with the Phoenix DMA team Follow up with warm leads via phone and email Meet or exceed the sales quota that will be established upon onboarding Handoff and collaboration: Schedule a minimum of 5 qualified calls per day for the Phoenix DMA closing team Maintain a 70% or higher show rate on all scheduled handoff appointments Follow up with all no-show appointments to reschedule and re-qualify Brief the Phoenix DMA team on each prospect before their call Log all activity and outcomes in the CRM after every interaction What you'll be selling Lead generation websites, entry-level packages, self-close Digital marketing add-ons including SEO, listings ads, and add on Upsells and upgrades for existing clients For larger, higher-value packages, qualify and schedule for the Phoenix DMA closing team KPIs you'll be measured on Minimum 100 outbound dials per day/per person 20 to 30 inbound calls handled per day from the marketplace/ per team 5 or more Phoenix DMAs calls scheduled per day/ per team 70% or higher handoff show rate with follow-up on all no-shows Sales quota to be defined upon team onboarding Compensation Competitive base pay (PHP-based) Performance bonus tied to closes, and qualified handoffs Growth path as the team scales from 5 reps and beyond

Requirements:

What we are looking for 1 to 3 years of outbound telemarketing, inside sales, or customer success experience Excellent spoken and written English, clear, confident, and persuasive on the phone Experience selling digital marketing products is a strong plus (websites, SEO, lead gen) and add on like AI Comfortable working in CRM tools such as HubSpot, GoHighLevel, or Salesforce Self-motivated and able to work independently during US business hours Goal-driven with a track record of hitting sales or activity targets Professional and friendly tone with both new prospects and existing clients