Appointment Center Specialist

Have you been looking for a part time job that you can get excited about? ~ Take a look at this position now available at Blackdog Builders!

Are you:

A parent looking to get back to work while the children are in school? Someone that is ready to be semi-retired, but is still looking to work a few more years? A real estate agent that has seen a slow-down in the market and would like a part time job to supplement your income? Do any of the above ring true to you? …. If your answer is yes, then we would love to talk to you! Blackdog Builders is a growing company that is continuously searching for exceptional people to join our team. Since 1989, we have proudly served the Southern New Hampshire and Northeastern Massachusetts market with our 5 distinctive businesses. We are looking for team members who want to be part of a successful, growth-oriented company that is all about making its' customers raving fans and their team members excited to come to work each day! What does an Appointment Setter do at Blackdog? The Appointment Setter at Blackdog works with our Total Basement Finishing, a Blackdog Affiliate and Blackdog Home Services sales teams under the direction of our Marketing Manager. The core duties of this position are managing our lead flow and setting appointments for members of our Sales and Design team. Secondary duties of this position will be providing administrative support. Primary responsibilities for this position include, but are not limited to: Making and receiving calls from homeowners who have expressed interest in our products and services Scheduling appointments for our Sales and Design team to meet with interested homeowners for an in-home consultation and an introduction to our product offerings Distributing incoming leads to our Sales and Design team Documenting and updating client data within our in-house scheduling database Developing and maintaining an understanding of the products and services we offer Seeking out financial credits for unqualified leads received from our paid lead sources Assembling and mailing welcome packets to customers with upcoming appointments Following up with customers confirming appointments Contact previous clients with unsold proposals to set an appointment for a member of our Sales team to meet with them again. Qualifications for our Appointment Setter position are: A high school diploma or equivalent Previous experience in customer service, appointment setting, or another related field A strong level of comfort using and learning technology/computers Solid skills using Microsoft Outlook, Excel, and Word Strong telephone communication skills - Able to make and receive calls using a clear voice, and good listening skills while maintaining a friendly, helpful, and patient telephone manner A bright, friendly, and outgoing personality Comfort with performing repetitive tasks Good follow-up and follow-through The ability to work independently with limited supervision, but also work successfully within a team Self-starting skills and detail-oriented For the right Part Time Appointment Setter candidate, we offer:

Competitive Hourly Pay:

$17.00/hour

Supplemental Pay:

Earn $5.00 for each successfully held client appointment set by the Appointment Setter (on average 40-50 appointments are held per month!) Commissions are earned on successful sales resulting from the Appointment Setter scheduling a follow up appointment with clients of previously unsold proposals. Morning shift in our Salem, New Hampshire Office, Monday-Friday from 9:00am - 1:00pm (20 hours per week) Company Profit-Sharing Plan Ability to contribute to a 401(k), with a 50% company match (up to 5% of your pay) A fun and rewarding workplace experience! PI4c67b05bf1d2-30137-30916138