Bill Rapp Subaru BDC Representative

Bill Rapp Subaru BDC Representative Georgica Auto Holdings LLC Syracuse, NY Job Details Full-time $16 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Customer relationship building Sales Phone communication Lead generation Client relationship development Data entry Organizational skills Prospecting CRM system proficiency Appointment scheduling Leadership Communication skills Entry level Under 1 year Time management Client interaction via phone calls

Full Job Description Job Title:

Business Development Center (BDC)

Representative Location:

Bill RappSubaru -

Syracuse, NY Position Type:

Full-Time Compensation:

$16.00/ hr + monthly commission ($40k-$50k Annually)

Work Schedule:

Monday-Saturday with one weekday off and Sundays off About Us Bill Rapp Subaru is a leading dealership dedicated to delivering an exceptional customer experience. We take pride in offering high-quality vehicles and top-tier service to every customer. As we continue to grow, we are looking for a motivated and enthusiastic Business Development Center (BDC) Representative to join our team. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and has strong communication skills. Position Overview As a BDC Representative, you will be the first point of contact for many of our customers. You'll play a key role in managing inbound and outbound communications, generating and qualifying leads, and scheduling appointments for both sales and service. Your efforts will help streamline the customer experience and support our sales team. Key Responsibilities Lead Generation & Management Respond to online inquiries, phone calls, and marketing leads Qualify prospects and route them appropriately Maintain consistent follow-up to improve conversion rates Inbound & Outbound Communication Answer incoming calls, emails, and messages professionally Make outbound calls to follow up on leads and confirm appointments Appointment Scheduling Schedule and coordinate sales appointments Ensure accurate data entry and calendar management Customer Relationship Management Maintain up-to-date customer records in the CRM system Build rapport and nurture ongoing customer relationships Customer Service Deliver a positive first impression for all customers Address questions and concerns promptly and professionally Qualifications Previous experience in sales, or BDC (automotive a plus, not required) Strong verbal and written communication skills Excellent organization and time-management abilities Familiarity with CRM systems is a plus Ability to multitask in a fast-paced environment Positive attitude and strong problem-solving skills What We Offer Comprehensive benefits package, including: Medical insurance Dental insurance Vision coverage 401(k) retirement plan Supplemental insurance options Paid time off and holidays Career growth and advancement opportunities Supportive, team-oriented work environment If you're ready to grow your career with a respected dealership and make a real impact on the customer experience, we encourage you to apply today!