Part Time Outbound BDC Representative Rapp BG, LLC dba Bill Rapp GMC Syracuse, NY Job Details Part-time $16 - $25 an hour 19 hours ago Qualifications Objection handling (sales technique) Computer operation Customer relationship building Phone communication Identifying new business opportunities Service scheduling Client rapport building Client inquiry handling Meeting scheduling Client database systems Lead Nurturing Customer engagement Phone canvassing Initial Contact (sales skills) Organizational skills Prospecting Lead Tracking Client acquisition Computer skills CRM system proficiency Customer interaction during outreach Communication skills Sales follow-up Entry level Client interaction via phone calls Full Job Description It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Part-Time Outbound BDC Representative Location:

Rapp GMC Job Type:

Part-Time Pay:

$16/hr Weekly, Monthly Commission $25/Shown Appointment, $10/Sold Appointment About the Position We are looking for a motivated and outgoing Part-Time Outbound BDC Representative to join our Business Development Center. This position is primarily focused on proactive outbound customer outreach and appointment generation. Rather than primarily working incoming internet sales leads, you will contact existing customers and targeted prospects to identify opportunities to purchase or lease a newer vehicle. The ideal candidate is comfortable on the phone, enjoys talking with customers, and is motivated by creating opportunities for the sales team. Responsibilities Make outbound calls to existing dealership customers and targeted prospect lists Contact customers with upcoming or ending leases to discuss their options for getting into a newer vehicle Reach out to customers with high-interest-rate loans to identify potential opportunities to upgrade or replace their current vehicle Re-engage previous customers and past sales opportunities Work targeted outbound call lists to generate new sales opportunities Identify customers who may be in a position to trade, upgrade, purchase, or lease another vehicle Build rapport with customers and create a positive dealership experience Schedule qualified appointments for the sales team Follow up consistently with customers who express interest Accurately document calls, conversations, follow-up activity, and appointments in the CRM Meet established outbound call, contact, and appointment goals Work closely with the BDC Manager and Sales Team to ensure a smooth handoff of appointments Provide BDC coverage on a rotating Saturday schedule, including responding to inbound internet leads and customer inquiries What We're Looking For Strong communication and phone skills Comfortable making a high volume of outbound calls Friendly, confident, and persistent personality Ability to quickly build rapport with customers Self-motivated and able to work independently Strong follow-up and organizational skills Comfortable asking for the appointment and moving conversations toward a next step Basic computer skills and the ability to learn CRM systems Previous automotive, BDC, call center, sales, or customer service experience is a plus, but not required Schedule This is a part-time position with primarily afternoon and evening weekday hours, along with rotating Saturday coverage. Weekday hours will be scheduled based on dealership needs and may extend through dealership closing time. The position will also be responsible for providing BDC coverage on alternating Saturdays. The Ideal Candidate The ideal candidate is someone who doesn't mind picking up the phone and starting a conversation. You don't have to be a traditional salesperson, but you should be comfortable asking questions, overcoming objections, following up with customers, and creating enough interest to earn an appointment. This is a proactive role. Rather than waiting for customers to contact us, you'll be the person creating the opportunity.