Business Development Center Agent

Business Development Center Agent Tipton Ford Brownsville, TX Job Details Full-time $12 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Employee discount Qualifications Attention to detail Phone canvassing Dealership experience Client interaction via phone calls Email outreach prospecting Full Job Description Join Our Team! We are looking for a motivated, organized, and customer-focused BDC Agent to join our growing dealership team. If you enjoy helping customers, staying organized, and creating opportunities through follow-up and communication, we'd love to meet you. What You'll Do As a BDC Agent, your primary responsibility is to generate and schedule appointments for our sales team while providing an exceptional customer experience.

Daily Responsibilities:

Contact internet leads, phone inquiries, and previous customers. Schedule appointments for customers interested in purchasing a vehicle. Follow up consistently through phone calls, text messages, and emails. Maintain accurate customer records in our CRM. Confirm upcoming appointments and reschedule missed appointments. Re-engage older leads and inactive customers. Work closely with the sales team to ensure a smooth customer handoff. Follow dealership communication processes and daily activity goals. What We Provide Structured daily workflow and clear expectations. CRM tools, scripts, and training. Ongoing coaching and development. Supportive team environment. Competitive pay plan with performance bonuses and commission. Qualifications Strong communication skills. Comfortable speaking with customers by phone, text, and email. Organized and detail-oriented. Positive attitude and strong work ethic. Ability to follow processes and stay consistent with follow-up. Previous customer service, sales, call center, or dealership experience is a plus but not required. Success in

This Role Looks Like:

Following the daily process consistently. Maintaining high customer engagement. Scheduling quality appointments. Creating opportunities for the sales team. Delivering excellent customer service on every interaction. If you're driven, dependable, and ready to grow your career in the automotive industry, apply today!

Pay:

$12.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training

Work Location:

In person