Scheduler; Surgical Services, On-Site; Full-Time

Scheduler; Surgical Services, On-Site; Full-Time Job Summary The Surgical Scheduler is responsible for coordinating and scheduling surgical procedures in collaboration with patients, surgeons, and multiple departments. This role ensures efficient use of surgical resources, accurate documentation, and a seamless experience for patients through effective communication, attention to detail, and knowledge of surgical and insurance processes.

Primary Responsibilities:

Schedule surgical procedures with patients, surgeons, and operating room staff. Verify availability of operating rooms and coordinate appropriate scheduling blocks. Communicate and collaborate with internal departments (e.g., Pre-Admission Testing, Anesthesia, Nursing) and external vendors as needed for surgical arrangements. Confirm patient insurance coverage, obtain required pre-authorizations, and document approvals in the system. Track and manage surgery cancellations, modifications, and rescheduling requests. Ensure all patients are scheduled for required pre-admission testing and evaluations prior to surgery. Maintain accurate and up-to-date scheduling records in the electronic health record (EHR) system.

Essential Skills and Competencies:

Excellent verbal and written communication, including professional phone etiquette. Strong organizational and time management abilities with the capacity to handle multiple priorities. High attention to detail and accuracy, particularly in data entry and patient scheduling. Critical thinking and problem-solving skills to resolve scheduling conflicts and facilitate coordination. Proficiency in electronic health record systems (e.g., Epic, Cerner). Strong interpersonal and customer service skills to interact effectively with patients, providers, and team members.

Qualifications:

Required:

High school diploma or equivalent. Knowledge of medical and surgical terminology. Basic understanding of healthcare scheduling practices. On-site position

Preferred:

Previous experience in a surgical scheduling or medical office setting. Familiarity with insurance verification and authorization processes. Experience using EHR systems. Company Description Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care. A Growing Network of Care HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including: Harrison Memorial Hospital

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At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community. Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.