Overview:

Business Title:

Analytical Technician II Position Title:

Technician II Division:

Consumer Products Services Entity:

Consumer Products Services Reports to:

Supervisor, Heavy Metals & Analytical FLSA:

Non-Exempt Location:

Buffalo Hours Worked:

Typically, Monday through Friday, 40 per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.

Position Summary:

This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.

Duties and Responsibilities:

It is everyone's responsibility to live out our Values and Absolutes by Shaping a World of Trust while ensuring responsible progress.

Major Roles & Responsibilities:

 Prepares, conducts, and investigates a full range of laboratory testing of consumer products utilizing laboratory bench principles appropriate to the sample and its controlled specifications  Performs and evaluates analytical chemistry data using prescribed testing methods, testing instrumentation, reporting data, and writing technical reports  Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).  Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.  Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.  Organizes and manages workload to meet or exceed laboratory turn around time and client expectations.  Assist in the technical and administrative aspects of various departmental projects as directed.  Accurately compile data, prepare and review written technical reports in a limited scope  Interface with senior staff for direction on interpretations pertaining to compliance and standards.  Identify and troubleshoot technical issues in a limited scope with direction from senior staff.  Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.  Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.  Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.  Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with

ISO 17025, ISO 9001, ISO 14001, ISO 45001.

 Other duties as defined by Manager, department needs and workload. Additional Responsibilities for

Technician II:

 Evaluate test results data, with direction.  Interpret and apply industry standards within a limited scope and with direction.  Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.  Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.  Participate with senior staff in client meetings / visits, when appropriate.  Identify and troubleshoot technical issues in a limited scope.  Consult with other technicians / engineers on various issues, seeking direction as needed.  Write, train, implement and update lab procedures with direction from senior staff

Required Skills & Proficiencies:

 Problem solving and process improvement ability  Possess and demonstrate written and verbal communication skills  Organization and time management skills  Ability to perform multiple tasks  Ability to prioritize individual workload to meet or exceed deadlines  Individual and team work ethic  Basic computer skills: Windows, Word & Excel.  Attention to detail  Technical aptitude

Education and Experience:

 2-year technical degree and 6-months related experience  An equivalent combination of education and experience An equivalent combination of education and experience may be accepted in lieu of above. #

BVCPS Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Will you now or in the future require visa sponsorship?

Work Location:

In person