Job ID:

5829847\n

Application Deadline:

Posted until filled\n

Posted:

Yesterday\nJob Description\n

POSITION TITLE

Technician Assistant\n

REPORTS TO

Computer Technician

BEGINNING DATE

Open Until Filled\n

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

\nGeneral knowledge of computers\nGeneral knowledge of related information technology devices\nGeneral knowledge of software packages\nAbility to communicate with users to determine the nature of problems\nAbility to assist users with application deployment\nAbility to train teachers in the use of hardware and non-instructional software\nStrong organizational skills\nAbility to work at any school facility within the county\nAbility to establish and maintain effective working relationships\nAbility to solve independently most minor problems\n

EDUCATION AND TRAINING

\nGraduation from high school and three years of work related experience in the use of computing and information technology resources\nKnowledge of Microsoft Office applications and operating system utilities\n

TERM OF EMPLOYMENT

12 months\n

SALARY:

Salary Grade 61\n

FLSA STATUS:

Non-Exempt\n

PHYSICAL REQUIREMENTS

\nMust be able to stand, sit, or walk for prolonged periods of time.\nAbility to bend, stoop, carry, push, or pull.\nRequires ability to transport technology and equipment.\nMust be able to lift up to 25 pounds routinely and 50 pounds occasionally.\nMust be able to visually and auditorily effectively communicate with staff and students.\nMust be able to drive to variety of school sites.\n

PERFORMANCE RESPONSIBILITIES

\nProvides tier one support for all computers, and software within the school district.\nPerforms upgrades to hardware and software applications as identified by senior level IT staff.\nUses a work-order tracking system for routine repair and maintenance of equipment.\nRefers complex problems to higher level technical support.\nMaintains site licenses and user administration for specified software within the assigned facilities.\nMaintains inventory control procedures for technology equipment within the assigned facilities.\nAttends classes and seminars to enhance knowledge of equipment, operating systems, and application software.\nPerforms any other work assignments, as assigned. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.\nOnslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities.\nEOE\n

Position Type:

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