Senior Records Specialist

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process. Job Description The Senior Records Specialist provides advanced support and serves as a subject matter expert in maintaining student records within their specialized area of expertise. This role offers comprehensive statewide support on state and federal guidelines, resolves complex issues, and aids in the development and training of front-line staff. Additionally, the Senior Records Specialist is responsible for unique processes such as graduation certification, reactivation of historical records, and transfer/articulation of credit, ensuring compliance with institutional policies and regulations.

Essential Functions:

Core Values Demonstration:

Demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.

Subject Matter Expertise:

Serve as a subject matter expert in a specialized area, providing advanced support for maintaining student records within their field of expertise.

Guidelines and Compliance Support:

Provide comprehensive statewide support on state and federal guidelines regarding student records maintenance and resolve complex issues related to student records.

Staff Development and Training:

Aid in the development and training of front-line staff, ensuring they are knowledgeable about procedures and compliance requirements.

Unique Process Management:

Accountable for unique processes such as reactivation of historical records, duplicate management, transfer/articulation of credit, and rectification of edits from the Texas Higher Education Coordinating Board and National Student Clearinghouse/National Student Loan Data System.

Quality Assurance:

Perform internal statewide quality assurance procedures to maintain the integrity and accuracy of student records.

Technology Utilization and Implementation:

Utilize various online platforms to maintain accurate academic records and support the testing and implementation of new software that impacts records management processes.

Policy Communication:

Possess a thorough understanding of college policies, procedures, and requirements, and effectively communicate them to the college community and stakeholders.

Requirements:

• May be required to take National Student Clearinghouse Training or Texas Higher Education Coordinating Board Reporting training due to responsibilities

Competencies:

Records Management:

Advanced proficiency in maintaining and organizing student records

Document Verification:

Expertise in verifying document authenticity according to guidelines

Issue Resolution:

Advanced skills in resolving complex discrepancies in student records

Collaboration:

Ability to collaborate effectively with departments to ensure compliance

Online Applications:

Proficiency in using and implementing online applications for record-keeping

Subject Matter Expertise:

Advanced knowledge in specialized areas such as graduation certification and credit transfer

Residency Requirements:

Understanding of residency requirements and ability to provide guidance

Policy Communication:

Ability to communicate college policies and procedures effectively

Quality Assurance:

Skills in performing quality assurance procedures Education/Experience/Knowledge/Skills

• Associate's Degree Required, Bachelor's Preferred
• Exceptional experience may be considered in lieu of educational requirements
• 3 years of experience in student records management, higher education, or a related field Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.

TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC. Background Checks A criminal history background check will be required for the finalist(s) under consideration for this position. TSTC is the only state-supported technical college system in Texas. TSTC's statewide role and mission is to efficiently and effectively help Texas meet the high-tech challenges of today's global economy, in partnership with business and industry, government agencies, and other educational institutions. Don't see a job opening of interest? Introduce Yourself! TSTC publishes the Annual Security Report (ASR), which includes the Annual Fire Safety Report (AFSR), to ensure that essential information about campus safety is readily accessible. This report includes data on crimes and fire incidents from the past three calendar years, outlining safety measures, reporting protocols, and emergency response plans. It also highlights crime prevention programs and support resources available to the campus community. These reports underscore TSTC's commitment to fostering a safe and informed environment for all students, employees, and visitors. For more information, the report is available on the Clery Act Information page of the TSTC website at tstc.edu/cleryact, and physical paper copies can be requested from the TSTC Police Department or by calling 254-867-3690 .