Seasonal Rental Coordinator

Seasonal Support - May through September Position Summary The Part-Time Rental Coordinator & Administrative Support role supports Five Star Golf Cars' rental operations during the busy season (typically April through September) while also assisting with general store administrative needs. This position assists with rental scheduling, documentation collection, and data entry to ensure rental transactions are accurate and compliant. In addition, this role provides front-office support, including answering phone calls, directing inquiries, and assisting with customer communication during peak business months. This role reports directly to the Rental Manager and works closely with the Site Operations Manager and store team. Key Responsibilities Rental Scheduling & Customer Support Assist customers with rental inquiries via phone, email, website, and walk-in traffic. Enter rental bookings accurately into company systems and Excel tracking sheets. Confirm rental dates, quantities, pricing, and delivery details. Support scheduling adjustments during peak season. Communicate rental confirmations and reminders to customers. Documentation & Compliance Support Collect and verify required rental documentation, including: Rental agreements Certificates of Insurance (COIs), when applicable Ensure all required documentation is received and properly recorded before delivery. Maintain organized electronic and/or physical rental files. Alert the Rental Manager of missing or incomplete documentation. Administrative & Store Support Answer incoming store phone calls professionally and route calls appropriately. Provide basic information to customers regarding rentals, service, or sales inquiries. Assist walk-in customers with general questions and direct them to the appropriate department. Support store administrative tasks during peak season, including: Filing and document organization Light data entry Assisting with customer paperwork Provide backup support for front-office coverage during high-traffic periods. Administrative & Data Entry Support Enter rental data accurately into Excel tracking sheets.

Assist in maintaining:

Rental utilization logs Tournament fleet schedules Customer contact records Prepare rental paperwork for delivery coordination. Support billing accuracy by confirming rental details are complete. Fleet Readiness Coordination Assist in tracking rental unit availability. Communicate scheduling updates to the Rental Manager. Help ensure rental units are properly assigned within the schedule. Qualifications & Experience Prior administrative, front-desk, or customer service experience preferred. Strong organizational and communication skills. Comfortable answering phones and handling customer inquiries. Basic to intermediate Microsoft Excel proficiency required . Detail-oriented with strong documentation discipline. Professional, friendly demeanor with customers. Key Skills & Competencies Customer Service Orientation Strong phone communication skills Detail-focused and organized Comfortable multitasking in a seasonal environment Basic Excel and data entry capability Team-oriented and dependable Seasonal Structure Typically, April through September (may vary by location). Part-time hours, with flexibility during peak months. Additional hours may be required during high-volume periods or tournament activity. Performance Expectations Accurate and timely rental data entry Complete documentation prior to delivery Professional phone and front-desk support Organized rental files and records Strong support to the Rental Manager and store team

Pay:

$22.00 - $24.00 per hour

Benefits:

Referral program

Work Location:

In person