Secretary (Union) - $17.98 per hour- M-F 8:30am 5pm - Kalkaska, MI

Secretary (Union)

• $17.98 per hour
• M-F 8:30am
• 5pm•Kalkaska, MI 3.

5 3.5 out of 5 stars Kalkaska, MI 49646 From $17.98 an hour

• Full-time PMP Personnel Services 4 reviews From $17.98 an hour

•

Full-time Quick Snapshot Pay:

$17.98 per hr

Shift:

Monday-Friday, 8:30 AM

• 5:00

PM Location:

Kalkaska Position:

Full-Time Secretary (Union) PMP Personnel Services is partnered with an organization seeking a dependable and detail-oriented Secretary to provide administrative and clerical support in a professional office environment. This full-time union position focuses on customer service, scheduling, records management, and supporting individuals seeking services. This is a great opportunity for an organized professional who enjoys helping others, multitasking in a structured office setting, and supporting meaningful community-based services. What You'll Be Doing Answer incoming phone calls and route communications appropriately Greet and assist visitors in a professional and welcoming manner Schedule client appointments and send reminders for medical and nursing visits Review daily call logs and update schedules as needed Maintain accurate records and update agency information systems Create, print, and manage reports and documentation Scan, upload, and organize clinical and client records accurately Verify insurance coverage and monitor changes as needed Support grievance, complaint, and customer service processes Monitor waiting area and notify staff of client arrivals Provide information on community, mental health, and related services Open, sort, and distribute mail and maintain office supplies Screen and appropriately route crisis-related phone calls Maintain confidentiality in all communications and record handling Cross-train and provide support for other clerical staff as needed Perform additional duties as assigned by office leadership What We're Looking For High School Diploma required (secretarial coursework preferred) 2 years of general office, receptionist, or clerical experience preferred Typing skills (~60 WPM preferred) Strong communication and customer service skills Ability to maintain strict confidentiality at all times Strong organizational skills and attention to detail Ability to multitask in a busy office environment Proficiency with office computer systems and software Professional, calm, and supportive demeanor Ability to follow policies, procedures, and regulatory guidelines Reliable transportation required Valid Michigan driver's license with satisfactory driving record required Ability to work independently and within a team environment Why You'll Like This Job Consistent full-time weekday schedule Union position with stable hours Professional office environment with structured responsibilities Opportunity to support meaningful community services Variety of administrative and customer service tasks Team-oriented workplace culture Opportunity to build strong clerical and office skills Real Talk (So You Know What to Expect) This role requires professionalism, confidentiality, and the ability to remain calm in sensitive situations. You may interact with individuals experiencing behavioral health challenges and must be comfortable handling crisis-related calls appropriately. The position involves multitasking, maintaining detailed records, and managing a busy office environment while providing excellent customer service. Reliability, communication skills, and attention to detail are essential for success. PMP Personnel Services

• an entirely employee-owned company
• is the largest independent employer in Northern Michigan.

Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1992, we've helped match over 300,000 people just like you with top employers across Northern Michigan. Good luck, we look forward to reviewing your application! Your friends at

Petoskey PMP Personnel Services Pay:

From $17.98 per hour

Benefits:

401(k) Dental insurance Health insurance Parental leave Vision insurance

Work Location:

In person