Security Receptionist

Security Receptionist

Job Type:

Contract

Job Sector:

Security

Region:

South East

Location:

Colchester

Salary:

£12.97 to £12.97 per hour

Salary Description:

From £12.97 per hour

Posted:

15/05/2026

Recruiter:

Sodexo

Job Ref:

SDX/TP/1324814/157494 40

hours per week3.5 days out of 7 per week with various shift patternsMonday - Sunday Rolling rota 12 hour shifts 06:30 to 18:30 & 18:30 to 06:30From £12.97 per hourAccess to Sodexo reward hub and discountsSIA licence required to be considered for this role

Job Description:

Join Sodexo as a Reception & Security Officer atMerville Barracks Colchester, CO2 7UT, where you will play a crucial role in creating a safe, professional, and welcoming environment for all staff, visitors and military personnel.

As the first point of contact, you'll combine excellent customer service with strong administrative and security awareness to ensure smooth and compliant entry to the site.

What you'll do:

Welcome, engage with and support all visitors, checking entry documentation and ensuring compliance with MoD entry criteria.

Provide first-class customer service and maintain a professional, well-kept reception area that creates a positive first impression.

Operate reception systems, process site passes, and maintain accurate manual and digital records in line with service standards.

Monitor access control systems, respond to incidents in line with procedures, and follow correct reporting processes at all times.

Manage incoming queries, relay messages, and provide clear guidance to visitors, contractors, staff and stakeholders.

Ensure compliance with GDPR, Sodexo policies, client site rules, and relevant legislation.

Maintain the highest standards of personal presentation and wear the provided uniform at all times.

Support additional administrative or office tasks as required.

What you bring:

Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authoritiesStandard SIA licenseAbility to provide a continuous 5-year UK employment and residency history.

Previous experience in a customer-facing role.

Strong communication skills, both written and verbal.

Excellent attention to detail and ability to follow set standards.

Good IT skills and confidence using digital systems.

Ability to work independently and within a team.

Resilience when dealing with conflict, aligned with SIA-based training.

Working knowledge of GDPR.Flexible, proactive and professional approach.DesirableExperience within a military or security environment.

Security Clearance (SC).Full UK Driving Licence.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of something greater? Apply today!