Senior Associate, Client Services

Description We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren't media. Media that isn't boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization - but with a lens that respects creativity and without the nonsense that comes along with most media agencies. We are passionate, transparent, and values-driven. We strip out the old rules, find smarter ways to make an impact, and take a modern, innovative approach to media - always through a creative lens. Role Summary The Senior Associate supports Client Leads by owning internal account coordination, operational workflows, and execution support across active client accounts. This role serves as a central point of coordination between client teams, product, media, and finance, helping ensure campaigns and account operations run smoothly, on time, and with high attention to detail. This position is coordination-focused and execution-oriented. While it does not own client strategy or account growth, it plays a critical role in enabling Client Leads to focus on higher-level planning, relationships, and outcomes. Key Role Responsibilities Support day-to-day client communications by assisting with meeting follow-ups, status updates, and documentation Help prepare client-ready materials including agendas, recap emails, decks, and reports Coordinate logistics for client meetings and internal prep sessions Track campaign and project timelines across media, product, and creative teams Follow up on deliverables, assets, and dependencies to ensure deadlines are met Support campaign execution by coordinating trafficking, data inputs, and internal handoffs Maintain clear documentation of project status, risks, and next steps Prepare, review, and route client invoices for approval Support scope documentation and assist with scope updates or change tracking Build and maintain WBS documents, workback schedules, and revenue tracking in collaboration with product and finance teams Generate routine reports and summaries for both internal and client use Assist with basic industry, competitive, or account research as needed to support client conversations Maintain accurate account documentation, trackers, and internal records Participate in regular check-ins with Client Leads to provide updates on task progress and risks Flag issues, gaps, or delays early to ensure accountability and quality Follow established processes while helping surface opportunities to improve workflows and coordination Other duties as assigned