Senior Smart Home Programmer & Lead Technician

Senior Smart Home Programmer & Lead Technician Smart Haven Lifestyle Woodside, NY Job Details Full-time $90,000 - $110,000 a year 3 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Professional development assistance Qualifications Driver's License Attention to detail Driving HVAC Commissioning phase involvement Project leadership Full Job Description About Us Smart Haven Lifestyle is a high-touch, detail-obsessed custom integration company delivering premium smart technology solutions throughout the Tri-State area. From lighting and shading control to high-performance AV, networking, surveillance, and automation, we engineer elegant systems that align technical excellence with interior design goals. The Role As a Level 4 Technician at Smart Haven Lifestyle, you are the finisher. The closer. The one we trust to take a project from functional to flawless. This role is specifically for experienced luxury residential integration professionals with advanced Savant and Lutron programming experience. Candidates without hands-on programming and commissioning experience in these platforms will not be considered. You will lead final system deployment, programming, commissioning, troubleshooting, and client handoff across high-end residential projects throughout the Tri-State area. You will work closely with project managers, designers, electricians, and field technicians while mentoring Levels 1-3 technicians on execution, quality, and standards. You are expected to white-glove the final product: clean racks, organized wiring, accurate labeling, verified programming, polished walkthroughs, and confident client training. Responsibilities Perform and oversee all aspects of installation, configuration, programming, and commissioning Program and troubleshoot advanced systems using: Savant Lutron QS/QSX Lutron RA2/RA3 Control4 Lead final phases of projects including: Punch list completion System debugging Client walkthroughs Client training and final handoff Configure and troubleshoot: AV systems Lighting control systems Networking/Wi-Fi infrastructure HVAC integration Surveillance systems Automated shading systems Build, dress, and verify racks to company standards Calibrate displays, speakers, DSPs, and control interfaces Coordinate with PMs, designers, electricians, millworkers, and other trades Mentor and lead Levels 1-3 technicians on jobsite execution and professionalism Maintain accurate system documentation, programming notes, and configuration records Troubleshoot complex hardware and software issues in the field Use power tools safely and confidently, including drills and multi-tools What You Bring 5+ years of luxury residential smart home integration experience Advanced hands-on experience programming and commissioning Savant and Lutron systems Strong understanding of: AV distribution Lighting control Networking HVAC integration Surveillance Shade integration Proven experience leading final project delivery and client-facing walkthroughs Strong troubleshooting, communication, and leadership skills Ability to stay calm under pressure and problem-solve independently Clean and organized workmanship with strong attention to detail Valid driver's license with clean driving record

REQUIRED

— Savant & Lutron Experience This position requires real-world programming and commissioning experience with both Savant and Lutron systems.

Applicants MUST include:

Which Savant certifications they currently hold Which Lutron certifications they currently hold Approximate years of hands-on programming experience with each platform Applicants without this information may not be considered.

Pay:

$90,000.00 - $110,000.00 per year

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Application Question(s): Have you fully configured and troubleshot residential network systems, without relying on another person, involving: VLANs VPNs Multiple SSIDs Managed switches Remote access Please briefly describe your experience level. Which of the following have you personally installed and/or commissioned? AV racks TVs/projectors Speakers Lighting control systems Motorized shades Wi-Fi/access points Surveillance cameras DSPs/amplifiers Structured wiring Have you led final project delivery, punch-list completion, client walkthroughs, or technician oversight on luxury residential projects? Please briefly describe your experience. Please provide photos of AV racks, equipment rooms, or installations you personally completed. This role involves working inside fully furnished luxury homes with clients, designers, and architects present. Describe what professionalism on these jobsites means to you. Have you personally fully programmed and commissioned smart home systems from start to finish without relying on another programmer? If yes, please briefly describe: Platforms used (Savant, Lutron, Control4, etc.) Approximate years of experience Largest or most advanced project you've completed Please list: Current Savant certifications Current Lutron certifications Other industry certifications Approximate years of hands-on experience with each platform Applicants without Savant and Lutron experience may not be considered. Ability to

Commute:

Woodside, NY 11377 (Required)

Work Location:

In person