Service Advisor

Service Advisor Planet Honda - Tilton, NH Full-Time Planet Honda is seeking an experienced and customer-focused Service Advisor to join our team in Tilton, New Hampshire. This full-time role is ideal for a motivated professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. The ideal candidate brings strong automotive knowledge, excellent communication skills, and a professional, team-oriented attitude. Compensation & Benefits We offer a competitive compensation package, including: Annual earnings of $60,000-$100,000 Health, dental, and vision insurance 401(k) plan Paid vacation and time off Key Responsibilities Deliver outstanding customer service to every guest Greet customers, assess service needs, and provide clear recommendations Schedule service appointments and manage workflow efficiently Prepare accurate repair orders and service documentation Track and follow up on service progress and customer concerns Communicate effectively between customers and technicians Identify and recommend additional service opportunities Resolve customer issues promptly and professionally Build lasting customer relationships to encourage repeat business Maintain compliance with all company policies and procedures Qualifications High school diploma or equivalent required Prior experience as an Automotive Service Advisor preferred Strong customer service and interpersonal skills Excellent verbal and written communication abilities Ability to multitask and manage priorities in a fast-paced environment Proficiency with computer systems and service software Strong organizational and problem-solving skills Ability to remain composed under pressure Equal Employment Opportunity Statement Planet Honda is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and do not discriminate against applicants or employees based on race, color, religion, age, sex, sexual orientation, national origin, veteran status, disability, or any other protected status under applicable federal, state, or local laws. If you'd like, I can also tailor this for Indeed, LinkedIn, or create a more sales-focused version to attract higher-performing candidates.