Service Coordination Admin

Jobs › West Springfield, MA › Service Coordination Admin Insight Global Service Coordination Admin West Springfield, MA Apply Job Description Job Summary Support coordination department with various administrative tasks such as entering orders, tracking parts, scheduling maintenance work, and confirming scheduled appointments with customers, as well as assisting with coverage for when coordination is out. Roles and Responsibilities

• Provide backup coverage for the Service Coordinator during absences or high volume periods, ensuring continuity in scheduling and communication.
• Assist territories with forward planning of maintenance work.
• Support the scheduling of service and maintenance work by entering orders and completing tasks in a timely manner.
• Secure and verify purchase orders for service work, confirming billing and shipping addresses with customers when necessary. Track and follow up on parts required for scheduled jobs to ensure timely service delivery.
• Report any scheduling conflicts or technician issues to the Service Manager promptly.
• Help manage and monitor work in progress to support efficient service operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Ability to work in a fast paced environment
• Good computer skills
• 2-3 years admin or coordinator experience o Answering phones, scheduling, verifying orders
• SAP experience Active Filters Service Coordination Admin West Springfield, MA Clear All Apply