Service Receptionist/Admin

Service Receptionist/Admin Gengras Motor Cars - 3.4 West Springfield, MA Job Details Full-time $38,000 - $45,000 a year 2 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Computer literacy Administrative experience Data entry Clerical experience Appointment scheduling Full Job Description We have a very exciting Receptionist opportunity at BMW Of West Springfield. Gengras Motor Cars is a proud, family-owned automotive group with deep roots in New England, dating back to the 1930s. For nearly a century, we've built a reputation as one of the region's most trusted dealership groups, known for our unwavering commitment to integrity, exceptional customer service, and strong community values.

Job Description:

Welcome customers in a warm, professional manner (both in-person and over the phone) Direct incoming calls and inquiries to the appropriate department (sales, service, parts) Schedule and confirm service appointments, and check customers in for servicing Collect and process service and parts payments when required Ensure reception and waiting areas are tidy, welcoming, and stocked with informational materials Coordinate loaner vehicle paperwork and facilitate smooth vehicle drop-off/pick-up Perform basic administrative tasks: data entry, filing, and follow-up communications Collaborate with advisors, technicians, and sales associates to support seamless operations

Qualifications:

Friendly, professional demeanor with excellent communication skills Strong customer service orientation, both face-to-face and via phone Proficient in basic computer applications Detail-oriented, organized, and capable of multitasking in a fast-paced setting Previous experience in a dealership or customer-facing receptionist role is a plus

Benefits:

State-of-the-art equipment and facilities 401k with matching component PTO (1 week) Paid vacation (2 weeks starting day 1!) Medical, Dental, and Vision Insurance Life and Disability Insurance Paid training Paid Holidays Progression opportunities featuring our tailored growth plan to get you where you need to be both within your career and financially. And many more… If you are a motivated individual with a passion for customer service and a desire to succeed in a fast-paced, rewarding environment, then apply today.

Job Type:

Full-time

GENWEEKLY

Pay:

$38,000.00 - $45,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Vision insurance

Experience:

Customer Facing:

1 year (Required) Ability to

Commute:

West Springfield, MA 01089 (Required)

Work Location:

In person