Service Department Manager

Job Overview The all new Cool City Chevrolet is seeking a motivated Service Manager to oversee daily operations in our service department. New hoists, new flooring, new lighting, and more to come are your base for building a great team! The ideal candidate will have a strong background in retail sales and customer service, with a proven ability to recruit, lead, and inspire a team. As the Service Manager, you will be responsible for driving sales, assisting in managing a parts inventory, and ensuring an exceptional customer experience. Your leadership will be key in fostering a positive work environment while achieving business goals. Current service advisors are encouraged to apply!! Responsibilities Manage daily shop operations, ensuring efficiency and effectiveness in all processes. Recruit, train, and develop team members to enhance their skills and performance. Drive sales through effective merchandising strategies and promotional activities. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Maintain a clean and organized shop environment that reflects the Chevrolet brand standards. Implement POS systems effectively to streamline transactions and manage sales data. Monitor team performance, providing feedback and coaching to improve results. Requirements Proven experience in retail sales or a similar role, with strong customer service skills. Excellent phone etiquette and communication abilities to engage with customers effectively. Previous Service Management, mechanical skills, and selling tools. Strong team management skills with the ability to motivate and lead a diverse group of individuals. Familiarity with parts inventory management practices and stock control procedures. Ability to work flexible hours, including weekends as needed for business demands. Experience with General Motors and Dealertrack are a plus but not required. Join our new and growing team as a Service Manager where your leadership will make a significant impact on our success!

Job Type:

Full-time Pay:

$75,000.00 - $95,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift Ability to

Commute:

Two Rivers, WI 54241 (Required) Ability to

Relocate:

Two Rivers, WI 54241: Relocate before starting work (Required)

Work Location:

In person