Service Manager / Operations Lead Summit Hot Tubs

Service Manager / Operations Lead -

Summit Hot Tubs Location:

Summit County, Colorado Company:

Summit Hot Tubs Summit Hot Tubs is seeking an experienced, hands-on Service Manager to lead our field operations and support our growing customer base of residential and vacation-rental properties. Hot tub/spa service experience is required for this position. Please do not apply unless you have direct experience servicing, troubleshooting, or repairing hot tubs/spas. This is not a desk-only position. We are looking for a mechanically skilled leader who can manage technicians, troubleshoot equipment, assist in the field, and ensure our high service standards are maintained. About the Role This position oversees daily service operations, manages technicians, assists with complex repairs, and ensures jobs are completed efficiently and professionally. The ideal candidate is organized, dependable, mechanically skilled, and comfortable leading a team in a fast-paced service environment. Responsibilities Manage and schedule service technicians and routes Troubleshoot and assist with spa equipment repairs, including pumps, heaters, controls, and plumbing Provide technical support in the field when needed Ensure service quality, documentation, and customer satisfaction Train and mentor technicians on best practices and safety Maintain inventory, tools, and service vehicles Communicate with ownership regarding operations, staffing, and improvements Help develop systems to improve efficiency as the company grows Qualifications Direct hot tub/spa service experience required Strong mechanical aptitude Electrical and plumbing experience strongly preferred Previous management or leadership experience required Ability to diagnose and solve equipment issues confidently Comfortable working both in the field and in an operations role Valid driver's license with a clean driving record Ability to work in mountain environments and lift 50+ lbs What We Offer Competitive salary based on experience Performance-based incentives Company vehicle for work use Growth opportunity within an established, respected company Supportive, team-focused work environment We are looking for someone who takes pride in their work, leads by example, and wants to be part of a company that values reliability, craftsmanship, and customer relationships.

To Apply:

Send resume and brief introduction to: summithottubs@hotmail.com Please include details of your hot tub/spa service experience, mechanical background, and leadership experience.

Job Type:

Full-time Pay:

$70,000.00 - $85,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person