Service Tech

About Us:

At Gooseneck Implement, our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude, we operate with integrity, accountability, and resolve. As a trusted partner in the Ag equipment industry, we create an optimal business environment, ensuring success for our employees and customers. About the

Position:

Department:

Service Reports to:

Service Manager Supervises:

N/A Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Responsibilities:

Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products. Participates in Service EDUCATE Training programs required for the development of skills and knowledge. Maintains current knowledge of John Deere and competitive products. Maintains condition of vehicles, inventory, tools, and equipment. Maintains a clean work area and performs work in a neat timely manner. Follows all safety rules and regulations in performing work assignments. Completes all reports and forms required in conjunction with work assignments. Accounts for all time on a timecard and for all material used in performing assigned duties.

Knowledge, Skills, and Abilities:

1+ years of experience performing service repairs. Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures. Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment. Ability to learn and use Service Advisor program and basic computer functions. Ability to operate vehicles and equipment used for diagnostic purposes. Proficient oral and written communication skills. Ability to lift at least 75 lbs. repeatedly. Basic Service Technician certification preferred. High School Diploma or equivalent experience required, associate's degree preferred. Valid driver's license is required. Forklift certification preferred.