Service/Install Technician

Service/Install Technician - Master Hybrid Solutions for

Residential HVAC Excellence Job Overview:

Company:

John Cipollone, Inc.

Salary/Pay Rate:

$25 to $35 per hour (plus Performance Based Bonus and Profit Sharing).

Location:

Havertown, PA.

Job/Employment Type:

Full Time.

Schedule:

Full Time onsite.

Project Scope:

Residential Mechanical & HVAC.

Mandatory Licences & Certifications:

EPA Certification, Valid Drivers License.

The Opportunity:

You will act as a versatile technical expert, bridging the gap between high-precision installations and complex diagnostic service work. This role offers you the unique chance to move beyond standard repairs and design custom climate solutions for homeowners who value true craftsmanship. You will join a team that invests in your growth and rewards your ability to solve problems that others simply replace. How You Will Make an

Impact:

Execute high-quality installations and service repairs on residential HVAC systems including hydronics and mini-splits. Diagnose complex mechanical failures and provide effective, long-term solutions that enhance home comfort and efficiency. Communicate technical options clearly to homeowners, guiding them toward the best system upgrades for their specific needs. Utilize ServiceTitan software to manage work orders, document project progress, and maintain accurate client records. Collaborate with the "Home Solutions" team to ensure every installation meets the high standards of a professional craftsman. Perform routine maintenance and safety inspections to prolong the lifespan of diverse residential mechanical systems. Mentor junior team members by demonstrating proper technical workflows and advanced troubleshooting techniques in the field.

Required Qualifications & Experience:

Minimum of 3 years of professional experience in residential HVAC service or installation. Proven proficiency in troubleshooting and repairing a wide range of residential mechanical equipment. Valid Driver's License, insurable, and a commitment to maintaining a professional onsite presence. Ability to physically navigate residential job sites, including attics, crawlspaces, and exterior units. Strong verbal communication skills with a focus on client education and satisfaction.

Preferred Qualifications & Experience:

Advanced experience operating within the ServiceTitan software platform. Demonstrated "hybrid" capability with equal proficiency in both complex service diagnostics and full system installations. Specialized knowledge of properly designed hydronic systems and high-efficiency ductwork. NATE Certification. Previous experience in a consultative service role involving direct client interaction and option-based selling.

Compensation & Benefits:

Weekly pay cycle with performance-based bonuses and profit-sharing opportunities. Comprehensive medical, vision, and Health Savings Account (HSA) plans. Life and disability insurance options to protect you and your family. Paid time off for holidays, vacation, and sick days. Paid training programs and apprenticeships including OSHA, Fall Protection, and manufacturer training. Company vehicle, smartphone/tablet, and all professional uniforms provided. Regular company events to celebrate team wins and individual achievements.

About Us:

John Cipollone, Inc. is a premier mechanical and HVAC provider specializing in custom residential solutions that go beyond the "box." We are a team of professional craftsmen who value building science and provide creative solutions through ductwork, mini-splits, and hydronics. We work hard, look outside the box, and celebrate our collective success.

Learn more at https:

//johncipollone.com/ John Cipollone, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.