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Shift Lead

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Jushi Holdings Inc.

Tyngsborough, MA (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 6/13/2026

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Job Description

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Shift Lead Apply Now Department:
Retail Sales Location:
Tyngsborough, MA Commitment:
Full-time Non-Exempt (H)
Workplace Type:
Onsite Want to make a meaningful difference in peoples' lives while earning a competitive salary? At Jushi Holdings Inc. ") (
CSE:
JUSH) (
OTCQX:
JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States, offering patients and customers premium cannabis and related products. The Shift Lead will partner with the Dispensary Manager(s) to support the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Lead should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.
WHAT YOU WILL DO
Follow and uphold established policies for sales and customer service to ensure customer satisfaction Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Managers Assist Customer Care Consultants in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift Correct cash handling and discount application Verification of proper documentation and ID for customers Security measures and safety compliance Maintenance of an organized and clean store Support of open communication with the management team and other coworkers Reporting of team member issues or customer situations End of day daily update e-mails Opening and closing duties Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including: Lead in the onboarding and training of new Customer Care Consultants in partnership with the Store Managers Follow all Safety & Security procedures for opening and closing
WHAT WE ARE LOOKING FOR
High School diploma or General Education Development (GED) required Associate or Bachelor's degree in any field preferred Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. High-level critical thinking, attention to detail, mathematical, language, and reasoning skills Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks Frequently sitting and standing Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds Occasionally Twist/bend/stoop/squat, kneel/crawl Must be able to work a flexible schedule to include weekends and holidays Complete any needed assistance including oversight and coverage outside of the assigned region as required An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. Apply Now

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