Shift Manager

Shift Manager -

Job Posting Position:

Shift Manager Location:

Heislers Creamery Employment Type:

Full-time /

Part-time/Seasonal Compensation:

$[range]/hour + tips (if applicable) About the Role We're looking for a hands-on, reliable, and people-focused Shift Manager to help lead our team and ensure smooth, successful operations during assigned shifts. If you thrive in a fast-paced environment, enjoy coaching others, and take pride in delivering great guest experiences, this role is for you. Key Responsibilities Lead and support front-of-house and/or back-of-house staff during shifts Maintain high standards of customer service and resolve guest concerns Oversee shift operations including opening, closing, cash handling, and daily checklists Train, motivate, and coach team members to meet performance expectations Ensure food safety, cleanliness, and compliance with health regulations Monitor inventory levels and communicate supply needs Support overall restaurant goals and uphold company policies Qualifications Previous restaurant or hospitality experience required Prior leadership or shift lead experience preferred Strong communication and problem-solving skills Ability to stay calm and organized under pressure Comfortable standing for long periods and lifting up to 30 lbs Must be available for evenings, weekends, and holidays as needed What We Offer Competitive pay Flexible scheduling Opportunities for advancement Supportive team environment Employee discounts

Pay:

$15.00 - $17.00 per hour

Work Location:

In person