Shipping and Receiving Clerk - 2nd Shift

Job description Shipping & Receiving Clerk 2nd Shift - 01:00 pm to 09:30 pm Monday thru Friday Must be dependable -

With Great Attendance Prefer Warehouse or Transportation Experience Summary :

Under minimal supervision, performs a variety of duties in support of shipping and receiving operation, including data entry, carrier communication, verification, export documentation, load planning and accommodating all customers' requests. Serves as a point of contact for the customer and documentation processing staff while ensuring operational excellence, high productivity, and customer satisfaction. Handles customer/drivers questions, complaints, with a high degree of courtesy and professionalism to resolve customer issues with one call resolution. Customer Service Representative reports to the Office Manager. Performs miscellaneous job related duties as assigned.

Position Duties and Responsibilities:

Fields all phone calls, records messages, and assist all drivers with checking in and out. Process and release customer orders. Enters inbound receipts in the system. Files completed paperwork as well as electronically. E-mails and or faxes Bill of Ladings and order confirmations to all customers and contacts. Communicates effectively with customers, sales representatives, Supervision, Management, and other internal personnel. Develops and maintains relationships with customer base. Anticipates problems and acts pro-actively to solve them. Ensures all computer information is accurate and up to date. Provides back up to other customer service representatives to maintain a team environment. Schedules appointments and enters appointment information into the computer system. Welcomes visitors and contractors and guides them to the automated check in process and issues printed identification badges. Compares identifying information, counts, weights or units of measure for incoming and outgoing shipments. Verifies information against Bill of Ladings, invoices, orders, or other records. Examines out going shipment paperwork to ensure shipments meet specifications. Uses computer to enter records. Maintains inventory records. Maintain a positive attitude and pay attention to details at all times. Must be able to work a flexible schedule to include various nights, weekends, and holidays. Act in a professional manner, react well under pressure, and treat everyone with consideration and respect at all times. Performs other duties as assigned.

Job Type:

Full-time Job Type:

Full-time Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Language:

English (Preferred)

Work Location:

In person