Shop Manager - Automotive Repair

Shop Manager

• Automotive Repair 9902 West Santa Fe Drive, Sun City, AZ 85351 $100,000 a year
• Full-time $100,000 a year
• Full-time About Automotive Dynamics Automotive Dynamics is an independent automotive repair shop serving Sun City and the surrounding West Valley.

We take care of long-time customers and keep them on the road with honest, high-quality repairs across domestic, Asian, and European vehicles. We work out of a fully enclosed-bay shop — climate-controlled, well-lit, and a real advantage when summer temperatures hit triple digits. Our techs are skilled, our equipment is dialed in, and our customers come back because we do the job right the first time. We're looking for a Shop Manager who can run the day-to-day, build the team, and grow the business alongside the owner. About the Role The Shop Manager is responsible for the full operation of the shop: scheduling work, writing accurate estimates, managing parts and vendors, supervising and developing technicians, hitting revenue and gross-profit targets, and making sure every customer leaves happy. This is a hands-on leadership role with real ownership — you'll set the tone for the shop and be measured on results.

Responsibilities:

Run the daily operation of the shop — scheduling, work-in-progress flow, bay assignments, and quality control Greet customers, write up service tickets, and produce clear, accurate written estimates Communicate with customers throughout the repair: status updates, additional work approvals, and final review Supervise, coach, and develop technicians; conduct performance feedback and assist with hiring Manage parts ordering, vendor relationships, and shop inventory; control parts margin and returns Monitor labor productivity, hours billed vs. hours worked, comeback rate, and average repair order Track shop financial performance with the owner: revenue, gross profit, parts margin, and labor margin Maintain the shop's reputation through accurate diagnoses, fair pricing, and standing behind the work Ensure compliance with Arizona vehicle inspection and emissions requirements where applicable Keep the shop safe, clean, organized, and OSHA-compliant; manage hazardous waste handling and disposal Handle customer escalations, warranty claims, and dispute resolution professionally Help select and onboard new tools, equipment, and shop management software as the shop grows

Required Qualifications:

5+ years managing or leading an automotive repair shop, service department, or service drive Strong working knowledge of automotive systems across domestic, Asian, and European vehicles Proven ability to write accurate repair estimates and explain repairs to non-technical customers Experience using shop management software (Mitchell 1, ALLDATA, Tekmetric, Shop-Ware, ShopKey, or similar) Demonstrated ability to hit shop performance targets (ARO, gross profit, productivity, CSI) Valid driver's license and acceptable driving record (must move customer vehicles in and out of bays) Must be legally authorized to work in the

United States Preferred Qualifications:

ASE certifications (A-series, L1, and/or Service Consultant C1 a plus) Experience in an independent (non-dealer, non-chain) shop environment Hiring and training experience with both A-level techs and apprentices Familiarity with Arizona emissions program and inspection station operations Bilingual English/Spanish (business-related, not required)

Schedule:

Full-time, Monday

• Friday Typical hours: 7:00 AM
• 5:30 PM Occasional Saturdays during busy season (rotating, paid)

Closed Sundays Compensation:

$100,000 per year Pay reviewed annually based on shop performance and individual contribution

Benefits:

Health insurance Dental insurance Vision insurance Paid time off Paid holidays 401(k) retirement plan Ongoing training and certification support

Work Location:

9902 W. Santa Fe Dr., Sun City, AZ 85351 — 100% on-site at the shop (fully enclosed bays, climate-controlled). How to

Apply:

Apply directly through this Indeed posting with your resume and a brief note about a shop you've turned around or a team you've built. We review every application. Prefer to introduce yourself in person? Walk-ins are welcome at the shop Monday through Wednesday, 9:00 AM

• 2:00 PM.

Bring a resume and ask for the owner.

Equal Opportunity:

Automotive Dynamics is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Pay:

$100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Have you been directly responsible for a shop's gross profit, average repair order (ARO), or technician productivity numbers? Please briefly describe. Which shop management systems have you used?

Examples:

Mitchell 1, ALLDATA Manage, Tekmetric, Shop-Ware, ShopKey, R.O. Writer, Protractor, or other.

Experience:

automotive shop management: 5 years (Preferred)

License/Certification:

driver's license (Preferred) Ability to

Commute:

Sun City, AZ 85351 (Preferred)

Work Location:

In person