SMALLWORLD - All Geo Network Management product SME

SMALLWORLD

• All Geo Network Management product SME Tata Consultancy Services
• 3.9 Satellite Beach, FL Job Details $100,000
• $120,000 a year 2 hours ago Benefits Commuter assistance Health insurance Dental insurance Vision insurance Pet insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Presentation software Software coding Software installation Java SQL Telecommunication Systems & applications support Log analysis Shell Scripting Database software proficiency Full Job Description Must Have Technical/Functional Skills 1.

5+ years of experience with Smallworld PNI, Core

SW4, SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8 2.

5+ years of experience with magik, Java, VMDS & Oracle Database 3. SQL, shell scripting, ability to read and interpret logs & debug files 4. Hands on and development experience in Magik programming. 5. System configuration and Hands on Experience with installation of Smallworld suite of products. 6. Must have experience in picking up and installing fixes on live customer systems 7. Proven track record of problem analysis, identification and resolution 8. Strong troubleshooting & debugging skills 9. Good communication skills (verbal and written) 10. MS office applications (Word, PowerPoint, Excel) and MS Outlook competency 11. Object-Oriented programming techniques, Oracle, and/or system administration, is a plus Roles & Responsibilities Analysis, Design, Coding , Implementation & Testing of GE Smallworld products using Magik software Documentation of entire process and providing continuous update to all stakeholders Proficient in latest Versions of GE Smallworld Product Suite, PNI / Electric Office Hands On experience using Magik Strong in providing GIS solutions using Smallworld suite of products Client coordination Generic Managerial Skills, If any Ensure customers' success by fostering a balanced relationship that benefits both GE and the customer with the goal of producing the highest level of customer support and satisfaction. In this role, you will: Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues. Engage with customers on day to day issues; organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols. Ensure solution does solve the customer's issue. Mentors staff in troubleshooting and analysis methods Knowledge transfer

• write user/technical documentation and case notes.

Act as a technical resource for staff Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team Analyze and troubleshoot issues involving all aspects of GE solutions, including but not limited to user interface, network and communication connectivity and performance, interoperability, data collection/storage, visualization, analytics, associated control systems and interfa ces to enterprise systems. Own and manage personal caseload and perform case follow-up. Troubleshoot and identify product problems for presentation to engineering for resolution or disseminates appropriate information necessary to correct issues. Adhere to all Quality processes. Ability to be part of an on-call rotation for after business hour customer calls. Ability to travel to customer sites.

Base Salary Range :

$100,000 to $120,000

Per Annum TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 Location Satellite Beach, FL Job Function

TECHNOLOGY

Role Senior Engineer Job Id 409977 Desired Skills Smallworld Telecom suite Salary Range $100,000

• 120,000 a year

Desired Candidate Profile Qualifications :

BACHELOR OF COMPUTER

SCIENCE