Office Assistant (Part Time, Bilingual English/Spanish)

Location:

Miami Lakes, FL Part Time Position CMR Insurance Consultants is looking for a reliable and professional Office Assistant to support our Renewal Department. We are seeking someone who is organized, detail oriented, and comfortable communicating with clients in both English and Spanish. This position involves assisting with policy renewals, remarketing accounts, communicating with clients, and helping our team provide the best coverage and pricing options available.

Job Duties:

Contact clients regarding upcoming policy renewals. Assist with re-quoting existing policies and remarketing accounts with different insurance carriers. Review renewal offers and help identify better coverage or pricing options for clients. Follow up on pending renewals to help avoid policy cancellations or lapses in coverage. Communicate with underwriters and insurance carriers regarding renewal options. Answer incoming phone calls and assist clients professionally. Communicate with clients in both English and Spanish. Send emails and text messages regarding policy renewals and insurance documents. Upload and organize client documents in agency systems. Maintain accurate client records and notes. Provide general administrative support to the renewal team.

Requirements:

Fluent in English and Spanish. Strong communication and customer service skills. Organized with strong attention to detail. Comfortable using computers, email, and Microsoft Office. Ability to multitask in a fast paced office environment. Previous office, insurance, or customer service experience preferred but not required. A Florida 4-40 Customer Representative License is preferred. We are looking for someone with a positive attitude who is eager to learn and grow with our agency.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Flexible schedule

Work Location:

In person