JOB TITLE

Counselor - College Now

DIVISION

Academic Affairs

DEPARTMENT

College Now

BARGAINING UNIT STATUS

ESU, Cat. 12

FLSA STATUS:

EXEMPT REPORTS TO

Director of College Now

SUPERVISES

Functional supervision of student program activities and student workers

SUMMARY PURPOSE OF POSITION

The Counselor for College Now supports a diverse student population from the point of deposit onward, providing holistic, evidence-based counseling and academic support. The Counselor is responsible for fostering student retention and persistence by implementing best practices in student success, collaborating with campus partners, and utilizing student success metrics to inform continuous improvement. The Counselor works closely with Academic Affairs, Student Affairs, and other campus resources to ensure comprehensive support for all program participants.

EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES

Manage a student counseling caseload, providing individual and group advising, academic coaching, and personal support using evidence-based and equity-minded practices to promote retention, engagement, and academic success.\nDevelop, implement, and assess student-centered programming, such as workshops, seminars, and community-building events that promote academic skill-building, self-empowerment, and a sense of belonging, utilizing current best practices in student engagement and support.\nMonitor and report on student success metrics-including retention, academic progress, engagement rates, and graduation rates-to evaluate program effectiveness and inform continuous improvement efforts. Collaborate with Academic Affairs, faculty, Student Affairs, and campus resource centers to connect students with campus services and address barriers to success and degree completion.\nUtilize student success and retention reports and tools to identify students at risk of falling behind in their academic programs, coordinate timely, individualized interventions, and track outcomes.\nMaintain thorough records on student interactions, counseling sessions, and progress, and contribute to program assessment and institutional effectiveness efforts.\nParticipate in the planning, development, and implementation of all phases of the College Now Program, including orientation, academic programming, the annual banquet, and ongoing support initiatives.\nProvide functional supervision and mentorship to student workers and peer mentors, fostering their professional growth and leadership development.\nRepresent the College Now program in university committees, planning groups, and partnership meetings focused on student success and retention.\nInstruct the first-year experience course which includes transition support to university expectations and academic skill and community building curriculum.\nStay current with national best practices and emerging trends in student success, retention, and inclusive excellence, integrating these approaches into program design and delivery.\nActively participates in training and professional development opportunities provided to staff.\nPerform other duties as assigned to advance the mission and goals of the College Now program.

MINIMUM QUALIFICATIONS

EDUCATION:

Master's degree in counseling or related field.\n

EXPERIENCE

Previous counseling/advising experience. Previous experience in a post-secondary academic or student support program with some administrative duties.\n

OTHER:

Available during peak periods of the program activity to include occasional Saturday, Sunday or evening work (such as during testing, Program Banquet, Experience UMD, Open House, or College Now Freshmen Orientation). Local and regional travel required.

PREFERRED QUALIFICATIONS

Working knowledge of regional high schools, community organizations, associations and programs relevant to the mission, goals and objectives of the College Now Program.\nExperience teaching a diverse student population

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Demonstrated ability and commitment to working with students from underserved populations.\nAbility to understand and relate to underrepresented students.\nAbility to work with students on both an individual basis as well as in group settings.\nAbility to understand detailed university policies and procedures, communicating them to the public.\nAbility to facilitate the academic success of college students.\nExcellent interpersonal, organizational, and public-speaking skills.

Note:

Other job-related duties and responsibilities may be assigned and/or job description changed periodically to reflect changing organizational needs.

SALARY:

$60,707 - $75,883 UMass Dartmouth offers exciting benefits such as: 75% Employer-Paid Health Insurance\nFlexible Spending Accounts\nLife Insurance\nLong Term Disability\nState Pension Retirement Plan\nOptional Retirement Savings Plans\nTuition Credit (Employee, Spouse, & Dependents)\nTwelve (12) paid holidays\nPaid personal, vacation, and sick time\nAnd More! Benefits for

ESU Union:

ESU Applicants must be authorized for permanent employment in the U.S. Employment-based visa sponsorship is not available. To apply, please submit a letter of interest, a current resume and the contact information for three professional references. The deadline for early consideration of internal ESU applicants is July 23, 2026. 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