Student Success Counselor Classification Exempt, Full Time, 12-month Department/Division KC Pathways/Academic Affairs Reports To Director of KC Pathways About King's King's College is a Catholic institution of higher education animated and guided by the Congregation of Holy Cross. King's pursues excellence in teaching, learning, and scholarship through a rigorous core curriculum, major programs across the liberal arts and sciences, nationally accredited professional programs at the undergraduate and graduate levels, and personal attention to student formation in a nurturing community. We offer competitive total rewards, tuition remission for employees and their dependents, 403(b) plans, and generous paid-time-off and holidays. Our culture is driven by our commitment to our mission, our community and our friendly, knowledgeable faculty and staff. EEO Statement King's College does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factors. We celebrate diversity by fostering a welcoming and inclusive environment where each member of King's College feels respected with a sense of belonging. Job Function The Student Success Counselor performs a broad range of responsibilities to meet the needs of program students including working one-on-one with new, incoming, and current students in an inclusive, holistic manner. Our counselor works to empower students and guide them as they establish and accomplish their academic, personal, and professional goals. The individual will advise students on academic and non-academic issues and provide academic and personal support services to enhance student success and increase the potential for persistence and graduation. Essential Elements 1. Assist in fostering the mission of the College, its Catholic identity, and the educational tradition of the Congregation of Holy Cross. 2. Serve as a general Academic Advisor for students served through the Office of KC Pathways - including international, first generation and Act 101/Achievement Plus students. a. Duties include maintaining and updating academic planners, coordinating, composing, and supplying documentation for external agencies, monitoring a student's academic progress and providing guidance on academic and social related issues. 3. Assist in coordinating a variety of academic, cultural, and social programs in collaboration with the Office of Multicultural Student Programs, HALE Center, the Campus Activities Office, and other areas as needed. 4. Develop a caring and collaborative relationship with students through a variety of communication platforms and in person meetings on a consistent basis. 5. Advocate for students and bring awareness of their needs to the campus community. 6. Establish workshops and group discussions for students, parents, and families that provide guidance and strategies for supporting students within the program. 7. In collaboration with the Director, establish/maintain social media sites for the programs. 8. Connect students with resources, both on campus and in the community, and make referrals as needed. 9. Participates in the CRM Academic Alert system and as part of the team by supporting students with barriers and assisting them with getting on track. 10. Assist with coordination and planning Achievement Plus Summer Program. 11. Participate in call campaigns and other proactive and/or reactive outreach processes. 12. Partner with Director and other staff members in recruitment efforts. 13. Participate in staff meetings, Summer Orientation, Fall Welcome, Open Houses, and Accepted Monarch Days. 14. Other duties as assigned. Required Skills, Training, and Experience Master's Degree is preferred in the areas of education, counseling, psychology, sociology, or related field. Capacity for genuine empathy and caring. Excellent communication, listening and motivational skills. Leadership ability and well-developed interpersonal skills. Experience should include at least one year of academic and/or life coaching, teaching, advocacy, personal development, case management or mentoring of students or a combination of these things. Prior experience working with underserved populations. A working knowledge of retention and student success best practices. Ability to develop presentations and workshops, group facilitation skills, and interact as part of a team. Commitment to diversity, equity, and inclusion. Proficiency in Microsoft Office 365 Physical Conditions High energy fast paced environment.

Ability to work some evenings and weekends.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person